Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Laura Osuna

Las Vegas,NV

Summary

Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Energetic Housekeeping Room Attendant with [Number] years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in [Type] and [Type] cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations. Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Self-directed [Job Title] offering [Number]-year background cleaning and setting up guest rooms in [Number]-star hotels. Performs general cleaning tasks, responds to guest inquiries and maintains public areas. Flexible and fit individual comfortable lifting [Number] pounds and operating job-related cleaning equipment. Attentive individual with superior cleaning skills thanks to [Number] years in [Industry] sector. Reliable and dedicated with physical stamina to stand for long periods and lift [Number] pounds with ease. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Skilled [Job Title] with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Housekeeping Room Attendant

Waldorf Astoria
07.2017 - 05.2022
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, and cleaning supplies, and requested guest supplies.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Responded to requests from patrons for linens and toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Handled requests for extra linens, toiletries and other supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.


Education

High School Diploma -

UAS
Mexico
06.1991

Skills

  • Computerized Maintenance Management
  • Wall and Ceiling Cleaning
  • Germicide Application
  • Storage Area Management
  • Window Blind Dusting
  • Room and Public Space Cleaning
  • Commercial Equipment Operations
  • Bed Checks
  • Damage and Theft Reporting
  • Mini-Bar Replenishment
  • Inventory Restocking
  • Team Support and Collaboration
  • Bathroom Restocking
  • Mopping and Buffing Floors
  • Rotating Equipment Repair
  • Stain Removal
  • Laundry Duties
  • Project Requirements
  • Trash Collection and Disposal
  • Patron Satisfaction
  • Improvement Plans
  • Hospitality Environments
  • Supply Room Organization
  • Lost and Found Management
  • Equipment Replacement
  • Touches
  • Deep Cleaning Protocols
  • Proper Waste Disposal
  • Mattress Cleaning and Turning
  • Special Requests
  • Paper Stocks
  • Professional Relationships
  • Safety Measures
  • Commercial Cleaning
  • Budget Tracking
  • Appliance Shining
  • Guest Service and Support
  • Supply Replenishment
  • Business Function Preparation
  • Supply Inventory Management
  • Stocking Bathrooms
  • Customer Inquiry and Response
  • Cleaning and Maintenance
  • Clean Rugs and Carpets
  • Service Quality
  • Housekeeping Understanding
  • Customer Expectations Management
  • Government Regulations
  • COVID-19 Safety Procedures
  • Chemical Cleaners
  • Linen Replacement
  • Vacuuming and Sweeping
  • Cleaning Bathrooms
  • Daily Facility Operations
  • Providing Feedback
  • Customer Retention
  • Launder Clothing and Linens
  • Linens and Toiletries
  • Hospitality Management
  • Equipment Disinfection
  • Folding Clean Laundry
  • Cleaning Equipment Inspection
  • CDC Sanitation Guidelines
  • Dusting Furniture
  • Hazardous Chemicals
  • Room Turnover
  • Polishing Surfaces
  • Special and Routine Cleaning
  • Kitchen Cleaning and Dishwashing
  • Guest Inquiries
  • Business Documentation
  • Company Quality Standards

Accomplishments

  • Cleaned an average of [Number] homes per day.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Housekeeping Room Attendant

Waldorf Astoria
07.2017 - 05.2022

High School Diploma -

UAS
Laura Osuna