LAURA OWENS

· Accounts Receivable Lead

· Managed filing systems for financial documents, improving organization and retrieval efficiency.

· Collaborated with team members to streamline billing procedures, reducing processing times.

· Provided key clerical and administrative support to senior accounting staff.

· Generated invoices upon receipt of billing information and tracked collection progress.

· Processed credit card payments and applied to customer account.

· Recorded deposits, reconciled monthly bank accounts.

· Decreased outstanding receivables balance with prompt follow-up on overdue invoices.

· Provided excellent customer service when addressing billing inquiries from customers or vendors.

· Implemented tracking system for outstanding receivables, improving cash flow management efforts.

· Reconciled bank accounts with updated information.

· Managed cash flow effectively by monitoring incoming funds, managing daily bank deposits promptly.

· Maintained confidentiality of sensitive financial information through proper storage and secure disposal methods.

· Reviewed financial statements and supporting documentation.

· Contributed to successful internal audits by maintaining organized, up-to-date records of all transactions.

· Collaborated with team members to complete month-end close procedures, ensuring accuracy in financial reporting.

· Continuously improved personal knowledge of accounting software programs to increase overall efficiency and effectiveness in daily tasks.

• Supervised classification processes to ensure compliance with institutional policies and regulations.
• Developed and implemented classification assessments for inmate placement in correctional facilities.
• Collaborated with multidisciplinary teams to evaluate inmate needs and security levels effectively.
• Trained and mentored junior staff on classification protocols and best practices.
• Analyzed case files and documentation to determine appropriate inmate classifications accurately.
• Maintained accurate records of inmate classifications using correctional management systems.
• Facilitated communication between departments to enhance the effectiveness of classification decisions.
• Presented findings from complex classification reviews to senior management, effectively communicating the rationale behind decisions made.
• Coordinated with external agencies to resolve discrepancies in classification guidelines or practices, ensuring consistency across organizations.
• Conducted regular audits of classified materials, ensuring proper handling and storage procedures were followed.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Booked new inmates into facility and processed inmates for release.
• Interviewed inmates to obtain information and assess needs.
• Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
• Developed case reports detailing inmate history and likelihood of committing another crime.