Laura Pacheco Sotelo
Personal Banker
Russell ,KS
Summary
Dynamic professional with a proven track record at the City of Galatia, excelling in research and communication. Enhanced public outreach and transparency while organizing high-level meetings. Recognized for adaptability and attention to detail, fostering strong relationships as a Personal Banker at UMB Bank through effective client engagement and tailored financial solutions.
Overview
10
10
years of professional experience
2
2
Certifications
1
1
Language
Work History
Secretary of State
City Of Galatia
01.2021 - Current
- Maintained confidentiality of sensitive information while handling sensitive correspondence related to state affairs.
- Improved public outreach efforts through the creation of informative materials and social media content.
- Organized high-level meetings between state officials, fostering productive dialogue on key issues affecting constituents.
- Enhanced communication efficiency by organizing and maintaining a comprehensive filing system for correspondence, records, and documents.
- Conducted research on legislative issues to provide informed recommendations for policy direction or changes.
- Promoted transparency and open government by effectively responding to public inquiries and concerns, ensuring a strong connection between the Secretary of State's office and its constituents.
- Coordinated budgeting processes to ensure accurate tracking of department expenditures and allocation of resources.
Personal Banker
UMB Bank
07.2015 - Current
- Cross-sold bank products and services to meet customer needs and provide options.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Leveraged advanced knowledge of banking products/services to deliver custom presentations that effectively addressed unique client needs.
Education
High School Diploma -
North High School
05.2001 -
Skills
Research
Certification
Certificate of Notary Public
Timeline
Certificate of Notary Public
09-2028
Licensed Advanced Spanish Language Proficiency - Certificate#LLA316664
02-2025
Secretary of State
City Of Galatia
01.2021 - Current
Personal Banker
UMB Bank
07.2015 - Current
High School Diploma -
North High School
05.2001 -
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