Laura Paretas
Riverview,FL
Summary
Graduate student who's organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Accounts Payable Clerk
Leola Construction LLC
05.2023 - Current
- Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Assisted in software migration projects, contributing to seamless transitions for Accounts Payable operations.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
OPHTHALMIC TECHNICIAN
Florida Eye Specialists & Cataract Institute
10.2021 - Current
- Conducted retinal imaging using fundus camera to capture digital photographs of the retina
- Applied drops to anesthetize, dilate or medicate eyes
- Administered diagnostic tests such as fluorescein angiography, pachymetry, OCT imaging and visual field testing
- Scheduled diagnostic testing and referrals to various medical physicians
- Assessed patient complaints related to eyeglasses or contact lenses and recommended appropriate solutions
- Obtained informed consent from patients prior to performing any ophthalmic examinations
- Provided patient education on contact lens care and instructions for proper use of eye drops or medications
- Ordered supplies regularly based on inventory levels in order to maintain a well-stocked exam room
- Administered topical medications or diagnostic drugs as required by provider for testing or treatment
- Calibrated sophisticated optical devices per manufacturer's specifications for optimal performance
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Utilized strong problem-solving skills to troubleshoot technical issues during ophthalmic exams
- Checked condition of patients' eyes by observing pupils, muscle and visual acuity
- Assisted with eye surgeries by preparing the operating room, sterilizing instruments, and passing necessary equipment to the surgeon
- Dilated patients eyes to perform tonometry and determine patient intraocular pressure.
CUSTOMER SERVICE REPRESENTATIVE
YMCA
12.2018 - 04.2020
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Assisted with training and mentoring new team members
- Maintained a high level of professionalism when dealing with difficult customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided
- Provided tours for incoming YMCA guests
- Tracked all incoming calls and emails from customers using appropriate software applications
- Authorized payments, cash-handling, and helped with any reimbursements
- Cleaned lobby, weight machines, and front desk.
ADMINISTRATIVE ASSISTANT
High Sources Inc.
06.2017 - 12.2019
- Maintained files and filing, keeping sensitive information confidential
- Screened incoming telephone calls, routing to appropriate personnel
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support
- Created spreadsheets using advanced formulas and functions to analyze large datasets
- Managed office supplies inventory and placed orders when necessary
- Maintained calendars and schedules to set appointments for management team
- Developed and maintained filing systems for confidential documents and records
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Scheduled conference calls between internal teams and external vendors or customers
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Greeted visitors and provided general information about the company
- Built and maintained relationships with vendors and other external contacts
- Served as primary point of contact for facilitating operational and administrative inquiries.
Education
ASSOCIATE IN ARTS (A.A.) -
Hillsborough Community College
Brandon, FLBACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
University of South Florida
Tampa, FLSkills
- Supply Restocking
- Account Updates
- Intake Management
- Cleaning and Sanitation
- Appointment Scheduling
- Ophthalmology Testing
- Telephone Triage
- Chart Documentation
- Inventory Supplies
- Organized & Efficient
- Auditing proficiency
- Microsoft Office
- General accounting
- Statement Review
- Invoice Processing
- Vendor invoice processing
- Data Entry
Volunteer Experience
HOSPITAL VOLUNTEER, Tampa General Hospital, Tampa, FL, 05/2016 - 08/2017, Greeted patients, family members and other visitors at hospital entrance, offering information or directions., Completed daily rounds delivering food trays and checking on patient comfort., Transported patients and their families to different areas of the hospital., Performed inventory and stocked medical supplies., Assisted with filing and organizing patient records in accordance with HIPAA guidelines, demonstrating attention to detail and compliance knowledge., Socialized with patients to relieve stress and feelings of loneliness., Restocked patient rooms to help doctors and nurses care for patients.
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable Clerk
Leola Construction LLC
05.2023 - Current
OPHTHALMIC TECHNICIAN
Florida Eye Specialists & Cataract Institute
10.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE
YMCA
12.2018 - 04.2020
ADMINISTRATIVE ASSISTANT
High Sources Inc.
06.2017 - 12.2019
ASSOCIATE IN ARTS (A.A.) -
Hillsborough Community College
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
University of South Florida
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