Laura Paz
Miami,FL
Summary
Professional with experience in administration, accounting, and customer service. Skilled in QuickBooks for invoicing, payroll management, and financial reporting. Strong background in administrative coordination, sales, and client relations. Excellent attention to detail, problem-solving abilities, and the ability to work under pressure. Bilingual in English and Spanish, with a proven ability to lead teams and optimize processes to ensure a seamless customer experience.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Mesogold beauty supply
Fl, FL
06.2019 - Current
- Professional with experience in administration and accounting, specialized in QuickBooks for invoicing and financial management. Skilled in payroll processing, administrative coordination, client relations, sales, and customer service. Focused on delivering efficient solutions, optimizing processes, and ensuring an excellent customer experience.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Communicated regularly with customers to gain insights into their needs.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Created reports on sales trends, inventory levels, and financial data.
Education
Some College (No Degree) -
Florida Technical College Miami
Miami, FLSkills
QuickBooks: Invoicing, payroll management, and financial reporting
Administrative coordination and organizational skills
Sales and customer service management
Advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook)
Strong problem-solving and time-management abilities
Bilingual: Fluent in English and Spanish
Effective communication
Attention to detail
Problem-solving abilities
Time management and organizational skills
Ability to work under pressure
Leadership and teamwork
Customer orientation and negotiation skills
Timeline
Assistant Manager
Mesogold beauty supply
06.2019 - Current
Some College (No Degree) -
Florida Technical College Miami