Laura Peccarelli
Summary
Accomplished professional with extensive experience in the commercial property management industry. Thrives in fast-paced, high-volume environments as a natural multitasker, adept at navigating ever-changing property needs, improving operations, and maintaining crucial tenant and contractor relations. Highly skilled in written and verbal communication, with a proven track record of actively listening and making quick decisions. Excels at tracking and itemizing budgeted items and performing variance reporting. Known for cultivating and building trusted relationships across various business sectors, including tenants, subcontractors, and vendors. Unparalleled ability to contribute as an integral part of a team while ensuring high performance standards and enhancing operations focused on business solutions and tenant engagement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Real Estate Manager
CBRE
01.2024 - Current
- Oversee 16 Industrial properties totaling approximately 3.5 million square feet
- Work with 5 ownership groups to maintain the properties to preserve the value of the property
- Engage with Ownership while maintaining their properties and keeping costs within budgets
- Communicated with landlord regarding building and tenant issues.
- Developed annual operating budgets and forecasts.
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated with legal counsel to resolve tenant disputes.
Property Manager
Bradford Allen
11.2020 - 12.2023
- Oversaw and manage daily operations of a 223,771 square foot Class A commercial office building, and work with ownership to maintain the property to preserve the value and enhance the tenant experience
- Engaged with Tenants to create a positive experience for their employees.
- Enhanced property appeal by overseeing landscaping and renovation projects.
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Organized community events at managed properties to promote goodwill among residents, leading to increased tenant satisfaction rates.
Property Manager
NAI Hiffman, LLC
09.2019 - 11.2020
- Oversee and manage daily operations of 23 Class A/B industrial buildings, and work with ownership to maintain the properties (identify and source new vendors, as needed)
- Engaged with vendors on property issues, built and cultivated tenant relationships
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Property Manager
Accesso Services, LLC
10.2018 - 09.2019
- Managed a 258,000 square foot Class A commercial office building and oversaw the daily operations to preserve the value of the property; fostered tenant relationships to ensure lines of communication remained open
- Engaged with building engineers to ensure the building was running at optimal condition, and sourced vendors for building improvement projects
- Gathered and analyzed key information to prepare monthly and quarterly financial reports
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
Assistant Property Manager
Lillibridge Healthcare Services Inc. (Subsidiary of Ventas)
03.2015 - 10.2018
- Engaged new tenants and supported the property manager with overseeing property maintenance and repairs
- Worked with corporate teams on corporate initiatives, as needed
- Strengthened tenant retention with timely communication regarding property updates.
- Executed preventive maintenance schedules for prolonged property longevity.
Lease Administrator
Lillibridge Healthcare Services Inc. (Subsidiary of Ventas)
05.2013 - 02.2015
- Reviewed lease documents to ensure accurate data entry and worked with the team on the lease change notification process
- Active member in both the Acquisition Integration and Software Upgrade teams
- Collaborated with the Accounting team on accounts payable, accounts receivable, and capital expenses and prepared monthly financial reports
- Built and cultivated tenant relations by coordinating all tenant events; created and presented a fire/life/safety program for tenants
Accounting Assistant
TeachBeyond
04.2010 - 05.2013
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Lease Administrator / Cash Manager / Accounts Payable Manager
Hamilton Partners
01.1997 - 01.2012
- Managed all facets of lease administration, cash management, and accounts payable management
- Maintained tenant records within Yardi and MRI accounting systems
- Prepared monthly delinquency reports for senior management
- Researched and resolved tenant billing discrepancies in an efficient and professional manner
Education
Bachelor of Arts (BA) - Recreation Management
Carthage College
Kenosha, WISkills
- Yardi Voyager
- Yardi Elevate
- MRI
- AVID
- Microsoft Office Suite
- Accounts Payable
- Accounts Receivable
- Vendor Relations
- Budgeting
- Reporting
- Property Management
- Tenant Engagement
- Lease Administration
- Independent Worker
- Property Inspection
- Written Documentation
Professional Affiliations
- Building Owners and Managers Association (BOMA) Suburban/Chicago
- Board of Directors 2024-present
- Program committee 2024-Present
- Emerging Leaders Committee-2016-2024
- Nominating Committee 2022
Certification
Real Property Administrator (RPA)
Facilities Management Administrator (FMA)
Building Owners and Managers International (BOMI)
Illinois Real Estate Broker
Notary Public – Illinois
State of Illinois
Timeline
Real Estate Manager
CBRE
01.2024 - Current
Property Manager
Bradford Allen
11.2020 - 12.2023
Property Manager
NAI Hiffman, LLC
09.2019 - 11.2020
Property Manager
Accesso Services, LLC
10.2018 - 09.2019
Assistant Property Manager
Lillibridge Healthcare Services Inc. (Subsidiary of Ventas)
03.2015 - 10.2018
Lease Administrator
Lillibridge Healthcare Services Inc. (Subsidiary of Ventas)
05.2013 - 02.2015
Accounting Assistant
TeachBeyond
04.2010 - 05.2013
Lease Administrator / Cash Manager / Accounts Payable Manager
Hamilton Partners
01.1997 - 01.2012
Bachelor of Arts (BA) - Recreation Management
Carthage College
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