Experienced in nurturing AI contributors to enhance their impact on democratizing AI education, my role as a Queue Manager at Scale AI involves ensuring timely project delivery and maintaining high quality. As the main point of contact for project-related inquiries, I oversee progress to meet deadlines, utilizing strategic thinking, leadership skills, and a deep understanding of customer experience to efficiently manage and prioritize tasks within the queue for optimal throughput. My commitment to supporting and empowering contributors aligns with Scale AI's goal of making AI accessible to all, drawing on IT integration and content strategy skills acquired through the Google IT Support Professional Certificate to effectively leverage various platforms for AI projects. With previous roles as an Annotator, Platinum Team Lead and Contributor Success Manager, I have honed my expertise in overseeing top-tier AI projects and driving team success.
These responsibilities require strong organizational and leadership skills, as well as the ability to communicate effectively, manage quality standards, and simultaneously handle multiple aspects of project delivery.
These responsibilities underscore the importance of leadership skills, problem-solving abilities, and a dedication to quality and effective team management.
Artificial Intelligence (AI) Team Management Building Leadership Teams Compassion Computer Science Customer Satisfaction Generative AI Tools Graphic Design Creative Writing Computer Literacy IT Integration IT Strategy IT Operations Internal Audits Meeting Planning Meeting Scheduling Leading Meetings Webinar Development Video Production Video Editing Project Management Project Delivery Strategic Content Development Content Management Data Analysis Data Entry Statistical Data Analysis Analytical Skills Account Management Applied Behavior Analysis Statistics Strategic Planning Online Operations XML JavaScript JSON Redash Microsoft Excel Public Speaking Content Strategy Content Development Management Team Performance Performance Metrics Performance Testing Performance Improvement Training Time Management Inventory Management Queue Management Queues Project Tracking Budget Tracking Task Management Team Motivation
Contact Info: linkedin.com/in/wltrsk
Email: kwalters4711@live.com
Contact Info: linkedin.com/in/arianna-davis
Email: aridavis9161@gmail.com
Online Safety and Security Certificate
ESET- Cybersecurity Awareness Certificate
QM Training Certificate
QM Basic Tools and Resources Certificate
QM GenAI Ops Hub Training Certificate
QM Training Benchmarks