Laura Pedraza
Marysville,CA
Summary
Motivated sales professional with 5+ years of sales and client-relationship experience combined with 4 years of social services work in a regulated, compliance-driven environment. Proven ability to build trust with diverse stakeholders, communicate complex information clearly, and drive results through consultative selling. Adept at territory-style outreach, CRM utilization, and influencing decision-makers. Seeking a Pharmaceutical Sales Representative or Associate Sales role to leverage strong interpersonal skills, community engagement experience, and a track record of customer-focused performance.
Overview
10
10
years of professional experience
Work History
Social Worker III
Yuba County Child & Adult Protective Services
08.2021 - 09.2025
- Built and maintained effective relationships with clients, families, and multidisciplinary teams — demonstrating communication skills highly transferable to physician and clinic interactions.
- Followed strict confidentiality and regulatory guidelines, ensuring secure handling of sensitive data.
- Collaborated with community partners and agencies such as Medical, Court and Law Enforcement personnel, strengthening cross-functional coordination and outreach.
- Conducted needs assessments and connected clients to appropriate services, mirroring consultative selling approaches.
- Supported clients in navigating complex processes (applications, documentation, court forms), demonstrating clear communication under pressure.
- Cultivated cultural competence while working with diverse populations across the county.
Sales Representative
Maita Subaru
06.2020 - 08.2021
- Sold fleet and commercial vehicles to businesses and corporate clients, demonstrating B2B prospecting, negotiation, and account management skills.
- Top sales consultant on a monthly basis, closing an average of 11-15 deals monthly.
- Managed over 50 leads at a time via CRM's such as; Vin Solutions & DealerSocket.
- Cultivated strong customer relationships, enhancing client retention and satisfaction.
- Negotiated sales agreements, resulting in favorable terms for clients and increased revenue.
- Conducted product presentations, effectively demonstrating features and benefits to potential customers.
- Mentored junior sales staff, fostering professional development and improving team performance.
Sales Consultant
Wheeler Chevrolet Cadillac Mazda
10.2018 - 11.2019
- Sold fleet and commercial vehicles to businesses and corporate clients, demonstrating B2B prospecting, negotiation, and account management skills.
- Closed an average of 10-12 deals monthly maintaining top sales rank consistently.
- Developed strong customer relationships to enhance sales and client retention.
- Demonstrated in-depth product knowledge to effectively address customer inquiries.
- Conducted thorough market research to identify potential sales opportunities.
- Collaborated with team members to streamline sales processes and improve efficiency.
Sales Consultant
Niello Volvo
05.2016 - 10.2018
- Educated customers about Volvo safety technology.
- Closed an average of 8-10 deals monthly.
- Leveraged product knowledge to educate customers on features and benefits.
- Collaborated with sales team to develop strategies for increasing sales.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Sales Consultant
AT&T
06.2015 - 10.2016
- Managed small-business accounts, providing tailored telecom solutions and serving as the primary point of contact for business clients.
- Prospected and onboarded new business accounts through outreach and relationship building with local companies.
- Conducted needs assessments with business owners and managers to recommend optimal service packages, devices, and data plans aligned with operational needs.
- Trained new staff on product knowledge and effective sales strategies.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Built rapport with clients through active listening and tailored communication.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
Bachelor of Science - Family & Human Development
Arizona State University
Tempe, AZ12-2023
Skills
- Consultative Selling
- Territory Management
- Relationship Building & Rapport
- Product Knowledge & Clinical Communication (Trainable)
- Objection Handling
- Pipeline Management / CRM Proficiency
- Confidentiality & Data Privacy
- Presentation Skills
- Strong Verbal & Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Social Worker III
Yuba County Child & Adult Protective Services
08.2021 - 09.2025
Sales Representative
Maita Subaru
06.2020 - 08.2021
Sales Consultant
Wheeler Chevrolet Cadillac Mazda
10.2018 - 11.2019
Sales Consultant
Niello Volvo
05.2016 - 10.2018
Sales Consultant
AT&T
06.2015 - 10.2016
Bachelor of Science - Family & Human Development
Arizona State University