Summary
Overview
Work History
Education
Skills
References
Timeline
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Laura Pelley

Laura Pelley

Providence

Summary

Results-oriented professional with a strong work ethic and excellent communication skills, adept at quickly assimilating new information and applying it to enhance operational efficiency. Proven track record in process improvement and effective change management, demonstrating resilience in overcoming challenges.

Overview

22
22
years of professional experience

Work History

Category Specialist

Romack/CVS
Woonsocket
10.2019 - Current
  • Spearheaded team efforts in field and execution-related ventures.
  • Collaborated with pivotal stakeholders to improve field resources and close operational gaps.
  • Managed a dedicated help line and leveraged insights to quickly identify, elevate, and resolve critical business challenges.
  • Engaged cross-functional partners to resolve field challenges.
  • Enhanced operational efficiency by advising on best practices to overcome barriers.
  • Led Cosmetics Fixture Portal, helping team solve complex issues and implemented updates to enhance portal usability.
  • Coordinated collation of order forms from 50 brands and more than 125 fixture versions.
  • Field liaison and co-lead to third-party vendor for expansion projects, ensuring seamless execution and operational improvements across project processes.
  • Managed budgeting, procurement, and distribution of replacement parts.
  • Composed and dispatched field communications for the cosmetics merchandising team.
  • Developed presentations outlining upcoming planogram changes and key product launches.

Social Work Case Manager

Department of Children and Families
Taunton
11.2002 - 08.2017
  • Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Crafted thorough and detailed reports for court proceedings.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.

Education

Bachelor of Arts - Psychology

Houghton College
Houghton
05-1996

Skills

  • Problem-Solving Expertise
  • Needs Analysis
  • Strong Organizational Skills
  • Vendor Partnership
  • Interdepartmental Collaboration
  • Punctuality and reliability
  • Strategic Thinking
  • Proactive Self-Starter

References

References available upon request.

Timeline

Category Specialist

Romack/CVS
10.2019 - Current

Social Work Case Manager

Department of Children and Families
11.2002 - 08.2017

Bachelor of Arts - Psychology

Houghton College

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Laura Pelley