Laura Perez
Carolina
Dodge City,KS
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Dodge City, KS
12.2023 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Conducted regular patrols of key areas to spot and control security concerns.
Waitress
Kitty's Caffe
Dodge City, KS
10.2023 - 12.2023
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Informed customers about daily and seasonal specials.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Quality Assurance
Cargill Meat Solutions Corporation
Dodge City, KS
10.2019 - 08.2022
- Conducted quality assurance and performance audits.
- Inspected meat to perform quality assurance checks.
- Prepared reports for workload and performed quality assurance.
- Maximized quality assurance by completing frequent line checks.
- Adhered to timelines to meet quality assurance targets.
- Removed samples for testing by quality assurance personnel.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Monitored product for quality assurance, raising any issues with managers.
- Assisted quality assurance by inspecting items and removing defective parts.
- Continuously checked products for quality assurance according to strict guidelines.
Table Games Dealer
Boot Hill Casino And Resort
Dodge City, KS
04.2019 - 10.2019
- Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Learned and followed company procedures to maintain consistency and standards.
- Answered players questions and resolved disputes to provide excellent customer service.
- Dealt cards and compared hands to determine winners of games such as blackjack.
Education
High School Diploma -
Preparatoria #16
MexicoSkills
Emergency Response
Document Management
Investigation documentation
Metal detector operation
Visitor tracking
Emergency Management
Stationary surveillance
General security
Detail Oriented
Incident Reporting
Report Writing
Security procedures knowledge
Patrolling
Legible report writing
Vehicle inspections
Security Protocols
Work ethic
Punctuality
Interpreting procedures and instructions
Customer Service
Professionalism
Timeline
Security Officer
Allied Universal Security Services
12.2023 - Current
Waitress
Kitty's Caffe
10.2023 - 12.2023
Quality Assurance
Cargill Meat Solutions Corporation
10.2019 - 08.2022
Table Games Dealer
Boot Hill Casino And Resort
04.2019 - 10.2019
High School Diploma -
Preparatoria #16