Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laura Perez

Lauderdale Lakes,USA

Summary

Seeking a challenging position with a reputable institution to leverage education and experience in the medical field. Dedicated to acquiring a role where knowledge and experience can be effectively utilized to contribute towards the organization's goals. Committed to making a meaningful impact in the medical area by applying expertise for the benefit of the organization.

Overview

9
9
years of professional experience

Work History

Medical Payment Poster

Joshua Z Steriner DO
02.2022 - 10.2022
  • Maintained compliance with HIPAA regulations while handling sensitive patient information during payment posting tasks.
  • Supported audits by providing detailed records of all posted payments and adjustments upon request.
  • Reduced payment discrepancies through meticulous attention to detail in data entry and reconciliation.
  • Processed payments that had been received from insurance companies and Medicare.
  • Took money and cards from customers to handle payment processing.
  • Handled payment transactions for customer purchases.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Accurately posted payments and adjustments both electronically and manually.
  • Enhanced payment processing efficiency by implementing a streamlined posting system.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Responded to customer concerns and questions on daily basis.
  • Handled account payments and provided information regarding outstanding balances.
  • Generated monthly billing and posting reports for management review.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.


Medical Biller

BC Billing
08.2021 - 02.2022
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Delivered timely and accurate charge submissions.
  • Organized filing system for patient records, expediting access to essential documents when needed.
  • Negotiated with insurance providers to resolve payment disputes, ensuring fair compensation for services rendered.

Front Desk Receptionist/Payment Poster

Pinnacle Healthcare System
10.2020 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Took money and cards from customers to handle payment processing.
  • Handled payment transactions for customer purchases.
  • Identified overpayments and processed refunds for insurance carriers and patients.
  • Enhanced payment processing efficiency by implementing a streamlined posting system.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Handled account payments and provided information regarding outstanding balances.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Payment Poster/Medical Records Clerk

Medplus Centers
10.2016 - 03.2020
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Coordinated with various departments within the organization to compile necessary information for responding to subpoenas accurately and promptly.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Audited and corrected billing and posting documents for accuracy.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Converted paper records to digital format, contributing to more efficient retrieval system.
  • Supported billing department by verifying patient information, reducing errors in invoicing.
  • Organized storage of physical records, optimizing space utilization and accessibility.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.

Biller/Front Desk/Records Clerk

Better Support & Service Inc
08.2013 - 09.2015
  • Filed and updated patient information and medical records.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Trained new team members in medical billing software, increasing efficiency within the department.
  • Organized filing system for patient records, expediting access to essential documents when needed.
  • Kept all patient information secure and confidential.
  • Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.

Education

Registered Behavior Technician -

College Or A Technical
Miami, FL
01.2015

Medical Insurance Specialist -

Fortis College
Miami, FL
08.2012

High School Diploma -

South Miami Senior High
Miami, FL
06.2010

Skills

  • Time management
  • Medical Records
  • Customer Service
  • Medical Billing
  • ICD-10
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Decision-Making
  • Customer Relations
  • Microsoft Office
  • Payment Transactions
  • Billing and Invoicing
  • Payment posting
  • Accounts Receivable
  • Payment management
  • Month-end closing procedures
  • Problem-Solving

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Medical Payment Poster

Joshua Z Steriner DO
02.2022 - 10.2022

Medical Biller

BC Billing
08.2021 - 02.2022

Front Desk Receptionist/Payment Poster

Pinnacle Healthcare System
10.2020 - 08.2021

Payment Poster/Medical Records Clerk

Medplus Centers
10.2016 - 03.2020

Biller/Front Desk/Records Clerk

Better Support & Service Inc
08.2013 - 09.2015

Registered Behavior Technician -

College Or A Technical

Medical Insurance Specialist -

Fortis College

High School Diploma -

South Miami Senior High

Similar Profiles

CREATE PROFILE
Laura Perez