Summary
Overview
Work History
Education
Skills
Timeline
Barista
Laura Peterson

Laura Peterson

Blackstone,MA

Summary

- Dedicated professional with history of exceeding company goals utilizing consistent and organized practices.

- Skilled in working under pressure.

- Adaptable to new situations and challenges to best enhance the organizational brand.

- Organized and dependable, successful at managing multiple priorities with a positive attitude.

- Willingness to take on added responsibilities to achieve team goals.

Overview

16
16
years of professional experience

Work History

O&M Scheduler

Sunrun
Tauton , MA
10.2019 - Current
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Provided post-install support for new customers.
    Built an in-house scheduling team for MA & MD.
  • Monitored inventory for multiple teams.
  • Managed scheduling for multiple departments.
  • Served as front line customer service.
  • Conducted research, gathered information from multiple sources and presented results.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved operational efficiency through consistent hard work and dedication.
  • Identified issues, analyzed information and provided solutions to problems.

Warehouse Lead

Vivint Solar
Taunton , Ma
06.2018 - 10.2019
  • Managed efficient transportation of materials across local and state regions.
  • Monitored performance and safety practices of warehouse staff.
    Safely transported hazardous items using forklift, pallet jack and carts.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Delivered updates on anticipated task completion times.
    Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prevented load shifting or damage by using bracing and strapping techniques.
    Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
  • Inspected equipment and used troubleshooting approaches to keep machines operational.
  • Acted as liaison between company departments and warehouse teams.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Trained employees on equipment operation and safety protocols.
    Double checked records, daily reports and inventory transactions to identify and correct variances.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Backroom Supervisor

Walmart
Bellingham , MA
06.2006 - 06.2018
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained orderly stockroom for ease of retrieval.
    Performed weekly inventory counts to verify stock levels.
    Recorded and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept up-to-date on store, shelf, and order availability of products.
    Received incoming merchandise and stored in correct stock locations.
    Conducted inventory audits with accuracy following company procedures

Education

High School Diploma -

Blackstone Millville Rhigh School
Blackstone, MA
05.2001

Skills

  • Inbound phone call handling
  • Issue escalation
  • Customer service and support
  • Communication

Timeline

O&M Scheduler

Sunrun
10.2019 - Current

Warehouse Lead

Vivint Solar
06.2018 - 10.2019

Backroom Supervisor

Walmart
06.2006 - 06.2018

High School Diploma -

Blackstone Millville Rhigh School

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Laura Peterson