Laura Peterson
Boylston,Massachusetts
Summary
Document Specialist with 8+ years of experience in managing document processing and ensuring compliance. Demonstrates exceptional skills in analyzing and resolving discrepancies, streamlining workflows, and enhancing productivity. Known for maintaining high data integrity and fostering team cooperation, contributing to significant operational efficiency improvements.
Overview
8
8
years of professional experience
Work History
Document Specialist
Commonwealth Of Massachusetts
01.2022 - Current
- Manage document processing, ensuring accuracy and compliance, leading to improved operational efficiency
- Collaborate with cross-functional teams to streamline workflows, enhancing overall productivity
- Analyze and resolve document discrepancies, maintaining high data integrity and reducing errors
- Coordinating with supervisors regarding deficiencies in day to day operations
- Streamline document workflows, ensuring accuracy and timely delivery, fostering team cooperation and enhancing overall productivity, in Record land and Plan department
- Participate in OPEIU local 6 activities including 2023-2024 contract negotiations
Coordinator Specialist
Caretenders- LHC Group
07.2019 - 04.2020
- Coordinated patient care schedules, ensuring timely service delivery and improved patient satisfaction
- Streamlined communication between healthcare providers and patients, reducing appointment delays
- Implemented tracking systems for patient follow-ups, enhancing continuity of care
- Facilitated team collaboration to address patient needs, leading to better health outcomes
Clinical Coordinator
Medical ResourcesHealth
03.2017 - 07.2019
- Coordinated patient care plans, improving treatment efficiency and achieving measurable patient outcomes
- Managed clinical staff schedules, reducing overtime by 12% and enhancing team productivity
- Implemented new protocols, resulting in a 15% decrease in patient wait times and improved service quality
- Analyzed patient data to identify trends, leading to targeted interventions and better health outcomes
- Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring holistic patient care
Human Resources Manager
Direnzo Towing
06.2016 - 02.2017
- Managed employee records and payroll, ensuring compliance with labor laws and company policies
- Coordinated recruitment and onboarding processes, enhancing team efficiency and reducing turnover
- Resolved employee conflicts and facilitated communication between staff and management, improving workplace harmony
- Conducted performance reviews and implemented development plans, fostering employee growth and productivity
Education
Business administration and management -
Quinsigamond Community College
Worcester, MA05.2008
Skills
- Established
- Organized
- Payroll
- Etiquette
- Self-motivated
- Problem-solving
- Communicative
- Detail-oriented
- Record-Keeping
- Workflow Optimization
References
- Kelli Mahoney, Personal, (781) 801-7889
- Lisa Scola, Registry of Deeds, Lscola21@gmail.com, (508) 340-8038
- Eileen Eisnor, Co worker, Murpel2@yahoo.com, (508) 954-7956
Personal Information
Title: Document Specialist
Timeline
Document Specialist
Commonwealth Of Massachusetts
01.2022 - Current
Coordinator Specialist
Caretenders- LHC Group
07.2019 - 04.2020
Clinical Coordinator
Medical ResourcesHealth
03.2017 - 07.2019
Human Resources Manager
Direnzo Towing
06.2016 - 02.2017
Business administration and management -
Quinsigamond Community College
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