Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Pino

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

1
1
year of professional experience

Work History

Mesera

Caribe Restaurant
Miami, FL
11.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Delivered products to customer locations on time.
  • Answered [Number] calls per shift to assist with customer questions and concerns.

Cashier

Karla Bakery
Miami, FL
10.2022 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.

Education

GED -

Karl Marx
Matanzas, Cuba
06-2017

Skills

  • Team Management
  • Networking
  • PPE Use
  • Multitasking
  • Planning
  • Organizational Skills
  • Training & Development
  • Organization
  • Data Management
  • Written Communication
  • MS Office
  • Customer Relations
  • Calm Under Pressure
  • Problem-Solving
  • Troubleshooting

Timeline

Mesera

Caribe Restaurant
11.2022 - Current

Cashier

Karla Bakery
10.2022 - 11.2022

GED -

Karl Marx
Laura Pino