LAURA PLIS
Newburgh,IN
Work Preference
Summary
Dynamic administrative professional looking to switch careers to a paralegal one with proven expertise at HUBB Management, adept in QuickBooks and data entry. Recognized for enhancing financial reporting processes and reducing discrepancies through meticulous attention to detail. Strong communicator and collaborator, committed to delivering exceptional support, quickly learning new processes, and improving operational efficiency in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Accounting Assistant
HUBB Management
Evansville, IN
11.2024 - 09.2025
- Processed invoices and ensured timely payments to vendors consistently.
- Maintained organized financial records and documentation for audits.
- Coordinated with internal departments to resolve billing discrepancies swiftly.
- Utilized accounting software to streamline data entry and reporting tasks effectively.
- Collaborated with team members to improve financial reporting processes regularly.
- Entered data into accounting software programs such as QuickBooks and NetSuite.
- Coded invoices to maintain organized and accurate records.
- Checked figures and postings for correct entry and proper codes.
- Provided support to upper management with special projects related to finance or accounting processes.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Developed procedures for more efficient workflow in accounting department.
- Monitored loans and accounts payable to confirm payments are current.
- Reduced financial discrepancies by verifying accounting statements.
Incoming Referral Specialist
TriState Orthopaedic Surgeons, Inc
Evansville, IN
02.2013 - 06.2020
- Ensured benefits and insurance eligibility for hundreds of patients monthly.
- Processed hundreds of incoming referrals weekly to maintain patient flow.
- Scheduled hundreds of patients weekly, prioritizing based on urgency.
- Managed collections payments for Patient Services, addressing bad debt effectively.
- Tracked special requirements and rules for each physician to enhance compliance.
- Handled thousands of incoming calls, providing timely assistance to patients.
- Processed hundreds of medical charts weekly to support accurate record-keeping.
- Collaborated across departments to improve overall patient experience.
- Coordinated patient referrals to ensure timely access to orthopedic specialists.
- Managed communication between patients and healthcare providers for referral processes.
- Reviewed and verified insurance information for patient referral eligibility.
- Maintained accurate records of referrals using electronic health record systems.
- Collaborated with medical staff to streamline referral workflows and improve efficiency.
- Communicated regularly with referring physicians, nurses, case managers, social workers, and other healthcare professionals regarding referral processes and requirements.
- Entered confidential patient information and updated electronic records in database.
- Assisted patients in understanding their insurance coverage and answered questions about referrals, authorizations, and other related issues.
- Reviewed all documentation associated with each referral request to ensure compliance with relevant regulations.
- Developed strategies for improving efficiency within the department while maintaining high standards of customer service.
Veterinary Assistant
ARK Veterinary Services
09.2008 - 02.2013
- Assessed needs of hundreds of clients monthly to provide tailored solutions.
- Assisted veterinarians during examinations and surgical procedures.
- Managed patient records and ensured accurate documentation.
- Educated pet owners on care practices and post-operative instructions.
- Monitored animal behavior and reported changes to veterinary staff.
- Prepared medications and assisted with administering treatments to patients.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Maintained comprehensive records for clients and patients, ensuring accuracy.
- Processed payments and clarified service costs to enhance client understanding.
- Developed payment plans for procedures and services to facilitate accessibility.
- Prepared patient charts and documented medical procedures for efficient workflow.
- Managed paperwork for referrals to ensure timely processing and follow-up.
- Streamlined record-keeping processes to improve operational efficiency.
Education
Bachelor of Arts - Drawing
PLYMOUTH STATE UNIVERSITY
Plymouth, NH01.2007
High School Graduate -
EAST WINDSOR SENIOR HIGH SCHOOL
East Windsor, CT01.2003
Skills
- Centricity and SRS
- EMR systems
- Medical terminology expertise
- Typing speed: 62 WPM
- HIPAA compliance
- Microsoft Office Suite
- Windows operating system
- QuickBooks and NetSuite
- Univerge multi-line phone system
- Invoice processing
- Team collaboration
- Attention to detail
- Customer service
- Effective communication
- Data entry
- Administrative support
- Data processing
- Data inputting
- Strong communication skills
- Service Autopilot and Fusion
- Strategic planning
- Problem solving under pressure
- Digital proficiency
Hobbies and Interests
- Reading and writing sci-fi, thriller, and high fantasy stories
- Creating visual art pieces and coloring with my daughter
- Horseback riding
- Cooking and baking
- Moderating online communities with shared interests
Affiliations
- taking walks with my daughter and dog
- video game hobby
- volunteering as a mediator, moderator, and managing large groups of people in several writing forums
References
References available upon request.
Timeline
Accounting Assistant
HUBB Management
11.2024 - 09.2025
Incoming Referral Specialist
TriState Orthopaedic Surgeons, Inc
02.2013 - 06.2020
Veterinary Assistant
ARK Veterinary Services
09.2008 - 02.2013
Bachelor of Arts - Drawing
PLYMOUTH STATE UNIVERSITY
High School Graduate -
EAST WINDSOR SENIOR HIGH SCHOOL
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