LAURA QUASNEY
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Adheres to medical records policies and procedures to comply with HIPPA regulations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Intern
PerGroup
02.2023 - 04.2023
- Input data into computer programs and filing systems.
- Coding coaching sessions
Shift manager
McDonald's
01.2016 - 03.2019
- Resolve customer complaints
- Observe and evaluate workers and work procedures to ensure quality standards and service', and complete disciplinary write-ups when necessary
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements
- Perform food preparation following health regulations.
McDonald's
05.2009 - 01.2016
- Perform payroll functions biweekly such as maintaining timekeeping information, processing, and submitting payroll
- Monitor compliance with health and fire regulations regarding food preparation, serving, and building maintenance
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Establish standards for personnel performance and customer service
- Review work procedures and operational problems to determine ways to improve service, performance, and/or safety.
Specialist
U.S. Army
04.2005 - 05.2008
- Installed, maintained, and serviced telecommunication systems, integrated signal systems and networks including local area networks, and equipment worth $1M+ while deployed overseas
- Collaborated with a team of 8 technicians working on network configurations, maintenance, and troubleshooting network connectivity problems on PC and peripheral equipment
- Provided technical assistance and training to network and communications system users.
Education
Associate of Applied Science - Health Information Management - Coding Specialty
Western Dakota Technical Collage
Rapid City, SD05.2023
Skills
- MS 365 (Word, Excel, PowerPoint)
- Multi-tasking
- Problem-solving
- Judgment and decision making
- Excellent Customer Service
- Active listening
- Data Entry
- Data Security Procedures
- ICD-10, HCPCS, CPT
- Medical Terminology
- Records Management
Certification
CPC-A
Timeline
Intern
PerGroup
02.2023 - 04.2023
Shift manager
McDonald's
01.2016 - 03.2019
McDonald's
05.2009 - 01.2016
Specialist
U.S. Army
04.2005 - 05.2008
Associate of Applied Science - Health Information Management - Coding Specialty
Western Dakota Technical Collage
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