Laura Quintero
Muskegon
Summary
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Experienced in Manufacturing and Customer Service. Seeking to secure a position within your organization. Eager to learn new skills for growth and development. Willingness to work a team that is innovated and creative. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Converter
Mastertag
Montague
09.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Front desk agent
Holiday Inn Express
Spring lake
05.2025 - 09.2025
- Handled cash and credit card payments for room charges and additional services.
- Proceeded with guest check-outs and ensured that all accounts were settled correctly.
- Assisted guest with general inquiries, such as directions, local attractions and transportation needs.
- Developed and maintained positive relationships with guests, enhanced customer loyalty.
- Helped cleaned guest rooms, mopped, vacuumed, dusted furniture, cleaned windows, helped supplied necessities and toiletries.
Cashier
Burger King
Whitehall
05.2024 - 06.2024
- Prepared and serve beverages, such as coffee or fountain drinks
- Cleaned food preparation area, cooking surfaces and utensils.
- Served orders to customers at windows, counters or tables
- Stocked and restocked workstations and display cases.
- Maintained sanitation, health, and safety standards in work areas.
- Processed food, drink orders and receive payment from customers.
Machine Operator
Hilite International
Whitehall
04.2023 - 01.2024
- Inspected parts per customer and company specification
- Performed quality control through visual and hands on inspection
- Operated numerous types of machinery
- Worked on fast production and met all deadlines
- Packaged and sorted of parts per specification
- Maintained a clean and safe work environment
Sales Associate
Finish Line
Muskegon
12.2022 - 02.2023
- Organized inventory on the sales floor to enhance product visibility.
- Processed transactions accurately and efficiently at the point of sale.
- Assisted customers in selecting merchandise and provided product knowledge.
- Collaborated with team members to maintain a clean and inviting store environment.
- Handled customer inquiries and resolved issues with professionalism and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
Medical Assistant Certificate -
Ross Medical Educational Inc.
Muskegon, MIDiploma -
Montague High School
MontagueSkills
- Machine Operator
- Production
- Assembly
- Customer Service
- Time Management
- Cashier
- Cash handling
- Equipment operation
- Team collaboration
- Communication skills
- Time management
- Task prioritization
- Attention to detail
- Relationship building
- Safety compliance
- Excellent communication
- Team building
- Active listening
- Multitasking Abilities
- Microsoft Word
- Organizational skills
- Calm under pressure
Timeline
Converter
Mastertag
09.2025 - Current
Front desk agent
Holiday Inn Express
05.2025 - 09.2025
Cashier
Burger King
05.2024 - 06.2024
Machine Operator
Hilite International
04.2023 - 01.2024
Sales Associate
Finish Line
12.2022 - 02.2023
Medical Assistant Certificate -
Ross Medical Educational Inc.
Diploma -
Montague High School