Laura Moreno-Ramirez
Jacksonville,NC
Summary
Creative and ambitious professional who is self driven to overachieve and recognized for exceptional strengths in time management and reliability, creative thinking, attention to detail, and exemplary communication skills providing premier customer service and establishing positive, authentic relationships.
Overview
4
4
years of professional experience
Work History
Grocery Clerk
Publix
07.2023 - Current
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Received regular commendations from supervisors for exceptional work ethic, attention to detail, and dedication to customer satisfaction.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Pleasantly greeted customers and provided prompt and courteous service.
Secretary
Pablo’s Painting Co.
07.2020 - Current
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Associate of Applied Science - Business Administration
Coastal Carolina Community College
Jacksonville, NC2025
Skills
- Customer Service
- Product Facing
- Stock Rotation
- Pallet Jack Operation
- Product Knowledge
- Shelf Organizing
- Attention to Detail
- Maintaining Displays
- Punctual and Reliable
- Spanish Fluency
- Loading and Unloading Procedures
- Workplace Safety
- Excellent Communication
Timeline
Grocery Clerk
Publix
07.2023 - Current
Secretary
Pablo’s Painting Co.
07.2020 - Current
Associate of Applied Science - Business Administration
Coastal Carolina Community College