Laura Ramirez
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Classified Teacher Aid
Jurupa Unified School District
Jurupa Valley
02.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Administrative Assistant
R&D Ramirez Transport
Bloomington, CA
10.2021 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Florist
Bloomington #1 Florist
Bloomington
03.2004 - 09.2018
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Boosted team productivity with clear communication, delegation of tasks, and time management skills.
Education
No Degree -
Riverside City College
Riverside, CAHigh School Diploma -
Bloomington High School
Bloomington, CA06.2002
Skills
- Classroom Management
- Critical Thinking
- Motivating students
- Customer Relations
- Money Handling
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Classified Teacher Aid
Jurupa Unified School District
02.2023 - Current
Administrative Assistant
R&D Ramirez Transport
10.2021 - 11.2023
Florist
Bloomington #1 Florist
03.2004 - 09.2018
No Degree -
Riverside City College
High School Diploma -
Bloomington High School