Laura Ramirez
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Classified Teacher Aid
Jurupa Unified School District
02.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Administrative Assistant
R&D Ramirez Transport
10.2021 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Florist
Bloomington #1 Florist
03.2004 - 09.2018
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Boosted team productivity with clear communication, delegation of tasks, and time management skills.
Education
No Degree -
Riverside City College
Riverside, CAHigh School Diploma -
Bloomington High School
Bloomington, CA06.2002
Skills
- Classroom Management
- Critical Thinking
- Motivating students
- Customer Relations
- Money Handling
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Classified Teacher Aid
Jurupa Unified School District
02.2023 - Current
Administrative Assistant
R&D Ramirez Transport
10.2021 - 11.2023
Florist
Bloomington #1 Florist
03.2004 - 09.2018
No Degree -
Riverside City College
High School Diploma -
Bloomington High School