Laura Ramirez

This is another food truck concept under Mexi-Q.

• Started and built a brand from the ground up. Mexi-Q started with just a thought and a dream. Still thriving as 3 entities, Restaurant, catering and mobile units
• Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
• Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
• Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
• Boosted revenue through targeted marketing campaigns, special events, and promotions.
• Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
• Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
• Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
• Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
• Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
• Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
• Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
• Managed payroll, daily deposits, and cost controls.
• Recruited, hired, and trained talented staff to fill vacancies.
• Set employee schedules, delegated work, and monitored food quality and service performance.
• Planned and executed strategies to increase customer loyalty and retention.
• Maintained positive relationships with local community and government officials.
• Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
• Oversaw food preparation and monitored safety protocols.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Coordinated with catering staff to deliver food services for special events and functions.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

• Evaluated employee performance regularly through constructive feedback sessions aimed at continuous improvement efforts within the team dynamic.
• Contributed to community outreach initiatives by hosting charity events or participating in local food festivals showcasing the restaurant''s culinary offerings.
• Established strong relationships with local suppliers for access to fresh ingredients at competitive pricing structures.
• Introduced unique events and promotions to drive customer engagement, increasing repeat visits and cultivating loyalty among patrons.
• Set employee schedules, delegated work, and monitored food quality and service performance.
• Planned and executed strategies to increase customer loyalty and retention.
• Maintained positive relationships with local community and government officials.

• Nurtured valuable partnerships
• Managed
• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Established new accounts through cold calling and personal visits to potential customers.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Developed and implemented successful sales strategies to increase revenue in assigned territories.
• Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
• Built strong client rapport to establish diversified network of connections.
• Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Negotiated terms and contracts with clients to maintain profitable sales.
• Attended trade shows and conferences regularly to increase brand visibility.
• Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
• Improved employee retention rates by creating engaging and interactive learning materials.
• Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
• Streamlined onboarding process, significantly reducing time to competency for new hires.
• Enhanced team productivity by implementing innovative training strategies that catered to diverse learning styles.
• Developed comprehensive training modules for enhancing employee skills, leading to improved job performance across departments.
• Led transition to blended learning approach, combining online and in-person training methods for more flexible learning options.
• Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
• Promoted learning culture by encouraging employee participation in external professional development opportunities and sharing insights with team.
• Increased effectiveness of sales training, resulting in noticeable improvement in sales team performance and customer satisfaction.
• Collaborated with department heads to align training programs with organizational goals, ensuring relevancy and impact.
• Trained staff during demonstrations, meetings, conferences, and workshops.
• Managed new employee orientation training process for more than Number employees each year.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Exceeded monthly sales targets and quotas consistently.
• Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
• Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
• Delivered exceptional customer service by addressing concerns promptly and professionally.
• Achieved higher profit margins with meticulous budget planning, forecasting, analysis, and resource allocation.
• Established effective communication channels between departments, fostering collaboration and teamwork.
• Drove sales growth through targeted promotions, in-store events, and community outreach efforts.
• Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
• Implemented innovative pricing strategies to drive revenue growth and maintain competitive advantage.
• Ensured compliance with all company policies, industry regulations, legal requirements preventing risks or potential liabilities.
• Analyzed financial reports to identify trends and potential areas for revenue growth or cost savings.
• Collaborated with cross-functional teams to develop new products that generated additional revenue streams.
• Monitored industry trends to stay ahead of competitors and adapt business strategies accordingly.
• Implemented performance-based incentives that motivated employees to exceed targets while maintaining high-quality standards.
• Managed a team of sales professionals, providing guidance and coaching to improve individual performance.
• Successfully negotiated contracts with vendors, securing favorable terms for the company.
• Streamlined internal processes by identifying areas for improvement and implementing necessary changes.
• Enhanced customer satisfaction through the development and execution of targeted marketing campaigns.
• Developed strategic partnerships with key suppliers, resulting in better pricing and increased product availability.
• Navigated complex business challenges by applying critical thinking skills to craft strategic solutions.
• Increased profitability by implementing cost reduction strategies and improving operational efficiency.
• Evaluated team performance metrics regularly to ensure optimal productivity levels were maintained consistently across all departments.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Complied with established internal controls and policies.
• Developed strategic plans for day-to-day financial operations.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Established internal audit procedures to validate and improve accuracy of financial reporting.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Improved overall financial reporting by streamlining control processes and reporting structures.
• Supported financial director with special projects and additional job duties.
• Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.

• Oversaw risk management initiatives, implementing contingency plans to minimize potential disruptions during events.
• Evaluated post-event feedback from clients and attendees, incorporating insights into future planning efforts for continuous improvement.
• Increased client satisfaction by consistently delivering well-organized and memorable corporate functions.
• Enhanced attendee experience by meticulously planning and executing high-quality corporate events.
• Spearheaded marketing campaigns for corporate events, generating buzz and excitement among target audiences.
• Successfully executed large-scale events designed to increase employee participation.
• Established detailed timelines for all stages of the event lifecycle.
• Cultivated strong working relationships with venues, ensuring smooth logistics and optimal space utilization for each event.
• Innovated new event concepts tailored to specific client needs, resulting in unique experiences that exceeded expectations.
• Facilitating effective communication among internal and external stakeholders.
• Led a team of event professionals, providing clear direction and support for successful event delivery.
• Developed strategic partnerships with key industry stakeholders, fostering long-lasting business relationships that enhanced event success.
• Boosted brand visibility through the successful organization of various product launches and promotional activities.
• Ensured compliance with relevant regulations while organizing events.
• Managed budgets effectively, ensuring optimal allocation of resources for maximum impact at events.
• Negotiated favorable contracts with vendors and suppliers, securing top-tier services while maintaining budgetary constraints.
• adhering to strict safety standards throughout the planning process.
• Collaborated with cross-functional teams to ensure seamless coordination and execution of all event aspects.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Utilized data analysis to continuously refine event strategies, driving ongoing improvements in performance metrics.
• Streamlined event processes by implementing efficient project management systems, resulting in timely and cost-effective events.
• Trained and supervised event staff to complete tasks on time.
• Utilized job-related software to create standard guidelines, calendars and budgets for each event.
• Delivered prompt payment for event vendors, venues, staff and transportation providers.
• Developed creative themes for events and created related activities to engage attendees.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Implemented protocols and procedures to effectively manage planning process.
• Created detailed timelines and budgets for events to meet all deadlines.
• Utilized social media to promote events and increase attendance.
• Developed detailed event reports, documenting all aspects of each event.

• Coordinated florists, photographers, and musicians for events.
• Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
• Monitored and controlled event expenditures to meet budgets.
• Analyzed event costs to identify areas of improvement and cost savings.
• Coordinated travel and accommodations for event attendees.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Oversaw event registration process by collecting and tracking attendee information.
• Researched and identified new vendors and suppliers to obtain competitive pricing.
• Produced concept plans for high-profile corporate meetings and events.
• Coordinated transportation and parking arrangements for guests and vendors.
• Developed and distributed event surveys to gather feedback and assess event success.
• Oversaw risk management initiatives, implementing contingency plans to minimize potential disruptions during events.
• Evaluated post-event feedback from clients and attendees, incorporating insights into future planning efforts for continuous improvement.
• Increased client satisfaction by consistently delivering well-organized and memorable corporate functions.
• Enhanced attendee experience by meticulously planning and executing high-quality corporate events.
• Spearheaded marketing campaigns for corporate events, generating buzz and excitement among target audiences.
• Successfully executed large-scale events designed to increase employee participation.
• Established detailed timelines for all stages of the event lifecycle.
• Cultivated strong working relationships with venues, ensuring smooth logistics and optimal space utilization for each event.
• Innovated new event concepts tailored to specific client needs, resulting in unique experiences that exceeded expectations.
• Facilitating effective communication among internal and external stakeholders.
• Led a team of event professionals, providing clear direction and support for successful event delivery.
• Developed strategic partnerships with key industry stakeholders, fostering long-lasting business relationships that enhanced event success.
• Managed budgets effectively, ensuring optimal allocation of resources for maximum impact at events.
• Ensured compliance with relevant regulations while organizing events.
• Boosted brand visibility through the successful organization of various product launches and promotional activities.
• Developed detailed event reports, documenting all aspects of each event.
• Utilized social media to promote events and increase attendance.
• Created detailed timelines and budgets for events to meet all deadlines.
• Implemented protocols and procedures to effectively manage planning process.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Developed creative themes for events and created related activities to engage attendees.

• Negotiated favorable contracts with vendors and suppliers, securing top-tier services while maintaining budgetary constraints.
• adhering to strict safety standards throughout the planning process.
• Collaborated with cross-functional teams to ensure seamless coordination and execution of all event aspects.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
• Led a team of professionals, fostering a collaborative environment to achieve company goals.
• Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
• Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
• Increased overall efficiency by identifying areas for improvement and implementing best practices.
• Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
• Streamlined operations by implementing efficient management strategies and organizational systems.
• Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
• Evaluated vendor proposals critically in order to select the most cost-effective options without compromising quality or service.
• Championed innovative solutions that increased operational efficiency while minimizing environmental impact.
• Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Reduced operational costs with thorough budget analysis and strategic resource allocation.
• Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
• Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
• Improved employee productivity through effective training programs and performance evaluations.
• Implemented safety protocols to maintain a secure work environment for employees and customers.
• Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
• Enforced compliance with local, state and federal regulations and company standards.
• Negotiated contracts and agreements to optimize cost savings and efficiency.
• Developed processes to save on costs and prevent losses.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
• Devised and executed training plans for new and existing staff to support competency and compliance.
• Enhanced regional branch performance by implementing proven management processes to increase revenue.
• Assisted in recruiting, hiring and training of team members.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Trained and guided team members to maintain high productivity and performance metrics.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reported issues to higher management with great detail.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reduced operational risks while organizing data to forecast performance trends.
• Interacted well with customers to build connections and nurture relationships.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Raised property accuracy and accountability by creating new automated tracking method.