Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Ramirez

Davenport,FL

Summary

HVAC Service Dispatch Supervisor at Star Gas with a proven track record in route planning and employee training. Enhanced team performance through effective scheduling and fostering a collaborative environment. Successfully streamlined operations, resulting in improved service delivery and employee engagement. Skilled in monitoring man hours and developing talent for optimal results.


Organized logistics professional with solid background in managing dispatch operations and optimizing workflow processes to ensure timely deliveries. Known for fostering team collaboration and driving results in dynamic settings. Highly reliable and adaptable, skilled in communication and problem-solving.


Experienced with coordinating and managing dispatch activities to ensure efficient operations. Utilizes strong organizational skills to maintain effective communication and timely delivery schedules. Knowledge of team leadership and problem resolution in fast-paced environments.


Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.



Overview

20
20
years of professional experience

Work History

Service Dispatch Supervisor

Star Gas
12.2005 - 07.2025
  • Supervised team of 15 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.

Education

High School Diploma -

Eastern District High School
Brooklyn, NY
06-1986

Skills

  • Route planning and scheduling
  • Employee onboarding and training
  • Monitoring man hours
  • Attendance record management
  • Training and development
  • Efficient route planning

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Service Dispatch Supervisor

Star Gas
12.2005 - 07.2025

High School Diploma -

Eastern District High School