Desired Job Title
Deputy RegistrarAdministrative Assistant/Accounts Payable & ReceivableBeauty AdvisorBenefits SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Lubbock, TX
Open to relocation: Yes
Open To Work
Laura Ramirez
Lubbock,TX
Work Preference
Summary
Bilingual office professional with extensive experience in planning, problem-solving, and data entry. Proven ability to implement best practices and optimize processes within the industry. Detail-oriented and committed to delivering high-quality results in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Deputy Registrar
City of Lubbock Vital Statistics
Lubbock, US
10.2022 - Current
- Issued birth and death certificates to customers upon request, ensuring timely access to vital records.
- Maintained adherence to state rules and regulations to ensure operational integrity.
- Executed clerical tasks for birth and death records, including filing, scanning, and managing records to maintain accuracy and organization.
Administrative Assistant/Accounts Payable & Receivable
Allied Compliance Services
Lubbock, US
09.2016 - 12.2021
- Performed bookkeeping duties including data entry, invoicing, credit card payment collection, and management of accounts payables and receivables, ensuring accurate financial records.
- Supported daily operations by performing various office tasks and assisting with collection of samples for drug screens.
- Assisted with employee scheduling, trained incoming employees and supervisors with the Federal regulations required for the drug testing industry.
- Delivered customer service excellence and supported recruitment efforts for management of drug testing services, enhancing team capabilities.
- Generated profit with sales of alcohol testing equipment, and additionally, offered management of other services we offered.
- With each addition of service, the company profit margins increased substantially and benefited both the client and the company.
- Overall, highly skilled in all areas of office management, drug testing, sales, and most importantly, customer satisfaction.
Beauty Advisor
Macy's Inc./ Estee Lauder
San Antonio, US
04.2013 - 03.2014
- Educated customers on product benefits and recommended suitable options.
- Assisted customers in resolving skin care concerns to enhance their experience.
- Scheduled and organized beauty consultations to maximize client engagement.
- Built customer relationships to establish long lasting customers.
- Produced revenue for the company by meeting and exceeding company goals and offered product knowledge which increased daily sales.
- Inventoried and stocked products for the department.
Phlebotomist Technician
Precision Lab Services
Lubbock, US
04.2010 - 07.2011
- Performed venipuncture draws from patients at satellite locations, nursing homes, and homebound patients to ensure timely specimen collection.
- Processed and labeled blood samples, collected urine and drug testing specimens, maintained accurate record keeping of test results, and managed daily inventory of supplies.
Donor Care Specialist III
United Blood Systems
Lubbock, US
07.2001 - 06.2005
- Collected blood products, maintained donor history charts, and managed inventory of medical supplies to ensure operational readiness.
- Conducted health history interviews, documented vital signs, and performed hemoglobin testing to assess donor eligibility.
- Coordinated monthly activities to enhance team engagement and foster a supportive work environment.
Education
Secondary School Education - Levelland, TX
South Plains College
Levelland, TX01.2017
Skills
- Bilingual
- Venipuncture
- Office Management
- Patient Care
- Cashiering
- Customer service
- Data entry
- Microsoft Excel
- Inside sales
- Accounts Receivable
- Training & development
- Microsoft Office
- Account Reconciliation
- QuickBooks
- Customer communication
- Microsoft Word
- Phlebotomy
- Curriculum Development
- Records management
- Compliance monitoring
- Office administration
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Attention to detail
- Accounts reconciliation
- Process improvement
- Relationship building
- Maintaining documents and records
- Administrative background
- Organizational skills
- Excellent communication
- Analytical thinking
- Decision-making
- Active listening
- Word processing
- Strong problem solver
- Workflow management
- Task prioritization
- Problem-solving aptitude
Certification
- Certified Phlebotomist, 02/01/13, Present
- Drug and Alcohol Collections Certified, Active
- Drug and Alcohol Certified Trainer, Active
Languages
Spanish, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Limited
References
References available upon request.
Timeline
Deputy Registrar
City of Lubbock Vital Statistics
10.2022 - Current
Administrative Assistant/Accounts Payable & Receivable
Allied Compliance Services
09.2016 - 12.2021
Beauty Advisor
Macy's Inc./ Estee Lauder
04.2013 - 03.2014
Phlebotomist Technician
Precision Lab Services
04.2010 - 07.2011
Donor Care Specialist III
United Blood Systems
07.2001 - 06.2005
Secondary School Education - Levelland, TX
South Plains College