Laura Ramon
Carol City,US
Summary
Professional with strong foundation in managing patient financial services, ensuring accurate billing and collection processes, and maintaining compliance with healthcare regulations. Known for effective team collaboration, adaptability to changing needs, and achieving optimal results. Expertise includes patient account management, insurance verification, and resolving billing discrepancies with focus on customer service and financial accuracy. Reliable and resourceful, consistently contributing to team goals and organizational success.
Overview
14
14
years of professional experience
Work History
Lead PAA
Baptist Health South Florida South Florida
07.2012 - Current
- Work well in a team setting, providing support and guidance. Customer service experience in assisting patients with signing and understanding of consents. Take over registrations when issues arise for other registrars.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Accurately enter & update patient information in system. Verify insurance eligibility and explanation of benefits for patients. Collect payments due.
- Managed time efficiently in order to complete all tasks within deadlines.
- Run reports and audit patient accounts to ensure that goals are met for the month.
- Assist with VIP's and athletic training camps
Education
Associate of Science - Business
Miami Dade College
Miami, FL12-2018
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Attention to detail
Languages
English
Spanish
Timeline
Lead PAA
Baptist Health South Florida South Florida
07.2012 - Current
Associate of Science - Business
Miami Dade College