Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Rangel

Houston,TX

Summary

Personable HR Professional with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.

Overview

7
7
years of professional experience

Work History

Human Resources Generalist

Million Air
10.2022 - Current
  • Partner for Maintenance, Customer Service, and Line Service business areas
  • Responsible for recruitment, onboarding, employee relations, disciplinary process, terminations, and badging for all employees in my business area
  • Collaborating with all business areas to provide a seamless onboarding experience for all new employees and maintain relationships with current employees
  • Educate and train on guidelines in accordance to Million Air, State, and Federal employment regulations, policies, and procedures
  • Guide staff on benefit programs, 401K, and FMLA

Human Resources Generalist/Southwest Key Programs

12.2021 - 10.2022
  • Coached and developed managers, employees, and supervisors to resolve all performance and employee relations issues, including conducting investigations, conflict resolution, grievance handling and partnering with Legal
  • Built cross-functional relationships while fostering a collaborative and engaged culture
  • Supported writing of formal disciplinary documents
  • Assist in the visa sponsorship process
  • Educate and train on guidelines in accordance to Southwest Key Programs, State, and Federal employment regulations, policies, and procedures
  • Identified gaps in training and created new training materials on Leadership and communication for employees in all different levels of leadership.

Human Resources Generalist/Human Resources Business Partner

Goodwill NYNJ
06.2019 - 09.2021
  • Point of contact for all performance and employee relations issues
  • Conducted investigations and provided recommendations based on my findings
  • Worked with our legal team for all litigation cases
  • Reviewed all disciplinary documents for accuracy and language
  • Worked with finance department by completing all payment of benefits and processing all benefit reconciliations in a timely manner
  • Ensured a timely processing of new hires, promotions, demotions, suspensions, and terminations
  • Worked with the HR Coordinator to ensure compliance and accuracy including I-9 processing and annual trainings
  • Processed all (LOA) including FMLA, PFL, short term disability, and workers compensation
  • Educate, train, and assist staff, on guidelines in accordance to Goodwill, State, and Federal employment regulations, policies, and procedures
  • Analyze the Organizations HR information system (HRIS) data, formulating reports, and ensure data accuracy
  • Improve human resources processes: Implemented the performance management system to conduct annual performance reviews completely paperless on the ADP portal.

Employee Relations Specialist/Human Resources Generalist/Project Renewal

04.2017 - 06.2019
  • Primary point of contact for recruitment and employee relations issues, including conducting investigations in partnership with the Director of HR
  • Transitioned to onboarding and conducted all new hire orientation
  • Supported writing of formal disciplinary documents
  • Led recruitment efforts for open roles
  • Identified gaps in training and created materials
  • Provided training on fingerprinting process, sexual harassment
  • Guided staff on Company policies, benefits programs, 401K, FMLA, disability and workers compensation claims and procedures
  • Updated Employee Handbook and unemployment claims process.

HR Assistant

Ricky’s NYC
11.2015 - 04.2017
  • Recruited for Corporate Office and Retail Store Staff for 28 stores in 2 states
  • Partnered with all levels of management to develop and implement staffing plans, conduct interviews, select candidates, and created job offers
  • Updated and revised employee training materials
  • Completed all unemployment claims
  • Assisted the HR Director with all employee relations issues, including conducting investigations and reviewing disciplinary documents
  • Increased awareness and placement: Traveled to various locations and hosted job fairs/open interviews to create customer-based, sales-oriented teams
  • As point of contact, managed orientation, and training schedule for onboarding new hires
  • Guided managers and employees on Company policies, benefits programs, 401K, FMLA, disability and workers’ compensation claims and procedures
  • Improved the onboarding process by taking the company paperless and creating updated files using the cloud space we had on ADP.

Education

Bachelor of Science - Psychology

University of Houston - Downtown

Master of Legal Studies - Employment Law/HR Management

Texas A&M University
College Station, TX
07.2024

Skills

  • Proficient in ADP Workforce Now
  • Dimensions
  • Microsoft Office Suite
  • Employee Relations
  • FMLA
  • ADA Accommodations
  • Some Data analytics
  • Report Generation
  • Employee File Management
  • Team Collaboration
  • Offboarding
  • Manager Coaching and Training
  • Performance Management Strategies
  • Performance Evaluations
  • Microsoft Office
  • ADP Workforce Now
  • Termination Procedures
  • Analytical and Critical Thinking
  • New Employee Orientation
  • Employee Counseling

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Generalist

Million Air
10.2022 - Current

Human Resources Generalist/Southwest Key Programs

12.2021 - 10.2022

Human Resources Generalist/Human Resources Business Partner

Goodwill NYNJ
06.2019 - 09.2021

Employee Relations Specialist/Human Resources Generalist/Project Renewal

04.2017 - 06.2019

HR Assistant

Ricky’s NYC
11.2015 - 04.2017

Bachelor of Science - Psychology

University of Houston - Downtown

Master of Legal Studies - Employment Law/HR Management

Texas A&M University

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Laura Rangel