Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver. Highly committed with hardworking mentality to maintain quality of services and products. Proficiency in Excel, CCH, and QuickBooks.
Overview
10
10
years of professional experience
Work History
Tax Intern
Ostrow Reisin Berk & Abrams Ltd.
01.2024 - 04.2024
Worked closely with team members to complete tasks efficiently under tight time constraints during peak periods of high workload demands.
Streamlined tax processes by maintaining organized client files and documentation.
Utilized tax-related software such as CCH Axcess to prepare and process returns and research tax matters.
Organized client tax documents to facilitate quick preparation of tax returns.
Prepared workpapers, reconciliations, and schedules for efficient review by supervisors or managers.
HARDWARE DEPARTMENT LEAD
MENARDS
07.2021 - 01.2024
Complete Plan-O-Grams required in department
Create a daily to do list
Ensure daily price changes are in place
Create purchase orders for store use and customers
Verify weekly inventory on high theft merchandise items.
BUILDING MATERIALS MANAGER
EVERGREEN PARK
06.2019 - 06.2021
Train team members in successful strategies to meet operational and sales targets
Walk through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
Maintain focus during busy times and delegated tasks to employees to keep business running smoothly
Assign jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
Research issues to obtain appropriate answers to customer inquiries
Promote business development by building and maintaining relationships with new clients
Obtain necessary knowledge in building products such as concrete, lumber, roofing, siding, doors, windows and more.
FRONT END MANAGER
MENARDS
11.2017 - 05.2019
Oversee cashier operations and security
Evaluate employee performance and make recommendations for improvements
Work with security staff and law enforcement on shoplifting and vandalism response
Monitor cash drawers in 17 checkout stations to verify adequate cash supply
Maintain transaction security by verifying payment cards against identification
Accounts payable
Gather required documentation needed to pay bill and submit for payment to corporate office
Preform mid-day and end of day balance ensuring cash on hand was correct.
DELIVERY COORDINATOR
MENARDS
- 10.2017
Work with contracted delivery service to schedule 72+ weekly deliveries
Inspect merchandise for damage and compare accuracy against order documents
Obtain product specifications along with delivery address, date, and contact information
Schedule deliveries, monitor progress, and communicate updates to customers.
HEAD CASHIER
MENARDS
06.2014 - 01.2015
Train, mentor, and develop new cashiers with positive and encouraging techniques to maximize performance and team contributions
Perform store opening, closing, and shift-change actions and kept accurate shift-change logs
Assist customers by answering questions and fulfilling requests
Educate employees on register use, merchandising and customer service