Laura Reese
Riverton,IL
Summary
Seeking a position where I can make a positive impact on the company by utilizing my ten plus years experience of management, quality assurance and communication skills. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
17
17
years of professional experience
Work History
Financial Counselor/ Temp With Express
HSHS St Johns Hospital
Springfield, Illinois
02.2024 - Current
- Ensured compliance with HIPAA regulations when handling sensitive patient information.
- Prepared and processed medical insurance claim forms and records.
- Advised clients on how to access various services such as housing assistance or medical insurance coverage.
- Performed regular reviews of medical insurance accounts to identify any potential issues or changes in policy terms.
- Assisted patients in obtaining information about their prescriptions or medical insurance coverage.
- Reviewed and processed medical insurance claims for accuracy, completeness and compliance with insurance regulations.
- Analyzed and processed medical insurance claims using ICD-10 codes to ensure accuracy in billing.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Reviewed and processed medical insurance claims to ensure accuracy of information and compliance with established regulations.
- Verified medical insurance coverage for each patient prior to appointment scheduling.
- Reviewed and processed complex medical insurance claims in accordance with established guidelines.
- Processed medical insurance claims to calculate copayments.
- Processed medical insurance claims in a timely manner.
- Reviewed medical insurance policies to ensure accuracy of information and compliance with legal regulations.
- Processed medical insurance claims forms for reimbursement of services rendered.
OWNER
LS ESSENTIAL HOMECARE, LLC
Riverton, Illinois
01.2010 - 12.2023
- As the owner of a homecare company the responsibilities have been broad and extensive
- Below is a limited list that is in no way all-inclusive of the tasks that a business owner is responsible for: - Employee relations - Payroll, taxes and insurance - Client relations - Business building and marketing - Supply ordering - Daily operations and customer service - Conflict resolution
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Structured HR consulting services to support clients during organizational developments and changes.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared staff work schedules and assigned team members to specific duties.
- Worked closely with insurance companies to ensure accurate reimbursement for services rendered.
- Provided assistance in resolving coding errors that resulted in inaccurate billings.
- Assisted patients in understanding the details of their bills, including deductibles and co-pays.
- Prepared detailed invoices for uninsured patients according to state laws.
- Documented all interactions with patients regarding billing issues in a timely manner.
- Coordinated the transfer of unpaid patient balances between departments within the hospital system.
HOME HEALTH AIDE SUPERVISOR
HELPING HANDS
01.2007 - 01.2010
- Scheduling employees - Manage day to day operations - Cover positions if an employee called in - Provide guidance to staff on patient care and needs - Train and oversee employee performance
Education
HIGH SCHOOL DIPLOMA - Office Administration
Skills
- Office Administration
- Customer Service
- Team Building
- Time Management
- Insurance Verification
- Telephone Etiquette
- Client Relations
- Financial Services
Personal Information
Title: Administrator / Office Manager
Affiliations
My family and I enjoy the outdoors. We love to go camping on the weekends. We typically like to fish,hike trails ,and cook on an open fire.
References
References available upon request.
Timeline
Financial Counselor/ Temp With Express
HSHS St Johns Hospital
02.2024 - Current
OWNER
LS ESSENTIAL HOMECARE, LLC
01.2010 - 12.2023
HOME HEALTH AIDE SUPERVISOR
HELPING HANDS
01.2007 - 01.2010
HIGH SCHOOL DIPLOMA - Office Administration
Similar Profiles
Taylor MoranTaylor Moran
Central Sterile Processing Technician at HSHS St. Johns HospitalCentral Sterile Processing Technician at HSHS St. Johns Hospital
Julie MengJulie Meng
Staff Nurse, Physician Practice at Prairie Cardiovascular Consultants, LLC-HSHSStaff Nurse, Physician Practice at Prairie Cardiovascular Consultants, LLC-HSHS
Ross Underwood JrRoss Underwood Jr
Desktop Support Specialist at HSHSDesktop Support Specialist at HSHS