LAURA REIMAN
Quincy,MA
Summary
Extensive experience in workforce development and diversity, equity and inclusion for underrepresented populations, as well as significant training in economic mobility. Experience with needs assessment development, talent pipeline planning, succession planning, recruiting & sourcing diverse talent, program management and data analytics.
Overview
12
12
years of professional experience
Work History
Director of Workforce Development Strategy
Greater Boston Chamber Of Commerce
05.2022 - Current
- Senior Level position working with C-Suite Chamber members on diverse talent development and pipeline opportunities, lead and oversee the Massachusetts Apprentice Network, develop, and oversee new DEI initiatives, and work collaboratively to advance workforce development issues focused on underrepresented populations
- Business Development/Strategic Partnerships: increased Apprentice Network employer membership from 6 to 16 in under 1 year, achieving two thirds of the 5-year goal, lead and oversee Higher Education and Talent Development/Retention Leadership Councils, represent the business community on the Boston Workforce Board, develop and foster new relationships to support talent development and DEI initiatives
- Strategic Planning: Develop, implement, and coach staff on the strategic plan of achieving 1,000 diverse apprentices in professional careers over 5 years
- Data Collection & Analysis: collect and analyze Apprentice Network data twice per year and generate marketable reports, consistently collect and analyze local and national labor market data, use analyses for data-driven decision making
- Policy & Advocacy: draft and submit testimony to state legislature for workforce development funding and legislation, identify and amplify upcoming bills that support diverse talent pipelines and initiatives, lead and oversee the Massachusetts Business Coalition on Skills
- Massachusetts Apprentice Network: provide leadership and oversight to a multi-organizational team to develop 1,000 new apprenticeships in professional careers over a 5 year period
- Perform data measurement & management, performance measurement & management, strategic planning, supervision of core team, and responsible for day-to-day operations and assignments to team.
Assistant Director, Workforce Development
Bunker Hill Community College
10.2021 - 05.2022
- Oversee all contracted workforce development programs including skills trainings, adult education, and English Language Learning (ELL)
- Perform business development and community engagement to procure new contracts
- Business Development & Strategic Partnerships: Develop and maintain new and existing relationships with local businesses, community-based organizations, and state agencies to provide educational and employment opportunities
- Program Evaluation, Impact Measurement, & Management: performance measurement and management of existing contracted services for accurate evaluation, recommend changes to support improved metrics, collect and analyze data on impact and participant outcomes, create and develop culturally component programming to meet the needs of diverse student populations
- Supervision and Leadership: recruit, interview, and supervise instructors for workforce development programs and courses and supervise assigned staff
- Strategic Planning: provide outstanding opportunities to all learners with emphasis on underrepresented and diverse populations while generating business unit revenue, collaborate with the employment related business units to lead and execute a unified strategy to employer outreach
- Budgeting and Financial Analysis: develop budgets, contracts, scope of work, and invoicing to contracted partners, determine ROI and cost efficiency of on-going programming
WPP/WIOA Program Manager
DTA
03.2019 - 10.2021
- For the statewide Work Program Participant (WPP) program, a collaboration with the MassHire Centers (previously called One Stop Career Centers) performing on-going program development and strategic visioning, technical assistance, program and performance management
- 1:1 and group technical assistance to align programmatic offerings with the program’s strategic vision and supervise bi-weekly co-case management meetings
- Strategic planning and management of the WPP program including creating and accomplishing short and long-term goals
- Manage budgets and allocations for 16 workforce areas and performance bonuses
- Performance measurement and management of WPP Program including developing evolving KPIs for accurate program evaluation
- Perform monthly, quarterly, and annual data analysis to identify top performers and provide assistance to lower performing MassHires to meet goals
- Participate in local WIOA Partners Meetings to learn about local training opportunities, partner events and labor market information, then disseminate to relevant DTA local offices
- Present on the program at Executive Staff meetings, the Inspector General’s Office, the Department of Career Services and at conferences and local meetings
- Serve on committees to evaluate RFPs, RFRs and local MOUs
SNAP E&T Program Manager
DTA
01.2016 - 03.2019
- Awards and Honors: Performance Recognition Award 2016, Chosen to present at the national SNAP to Skills 2017 conference, Personally selected by Associate Commissioner to participate in the Road Map to Economic Stability and Employment Working Group (only person from SNAP programs), Chosen as SNAP representative to train & lead development of Career Center partnership, presenter for MA on a SNAP To Skills Webinar regarding homeless clients
- Management, strategic oversight, and technical assistance of the SNAP Employment & Training program
- Performance measurement and management, reports, and statistical analysis of Key Performance Indicators (KPIs) for the agency, state, and federal governments to
- Technical assistance to local offices on Work Program participation and compliance
- Continuously develop new documentation and perform trainings to provide technical assistance to local offices
- Development of new and maintenance of existing relationships with community service sites for Work Required clients to volunteer with in order to maintain their SNAP eligibility
- Engage potential new providers through meetings to develop interest in new contracts with DTA
- Perform statewide training to MassHires on the SNAP WPP Program
- Partake in work groups around long-term solutions to both internal and external problems such as Cliff Effects, financial coaching around benefits exit, best practices for client management, and long-term solutions to multi-generational poverty
- Mentor DTA Works interns, promoting diversity, equality and inclusion values and ensuring opportunities for success
Career Advisor
Boston Career Link, Goodwill Industries
01.2015 - 12.2016
Job Developer
Work Community Independence
04.2013 - 01.2015
Job Developer/Lead Job Coach
MABWorks
02.2012 - 05.2013
Front End Manager
Harvest Coop Markets
09.2011 - 02.2012
Education
Master of Arts - Public Administration
Suffolk University
05.2021
Bachelor’s Degree - Individual Concentration
University of Massachusetts
Amherst, MA05.2011
Skills
Workforce Development & DEI
Peformance Measurement & Management
Data Collection & Analysis
Managing Diverse People & Culture
Boards, Committees, and Advisory Work
- Boston Workforce Board, Workforce Development Committee
- Boston Adult Technical Academy, Advisory Board
- United Way Grant-Making, Team Leader
- DTA Economic Mobility Task Force
Timeline
Director of Workforce Development Strategy
Greater Boston Chamber Of Commerce
05.2022 - Current
Assistant Director, Workforce Development
Bunker Hill Community College
10.2021 - 05.2022
WPP/WIOA Program Manager
DTA
03.2019 - 10.2021
SNAP E&T Program Manager
DTA
01.2016 - 03.2019
Career Advisor
Boston Career Link, Goodwill Industries
01.2015 - 12.2016
Job Developer
Work Community Independence
04.2013 - 01.2015
Job Developer/Lead Job Coach
MABWorks
02.2012 - 05.2013
Front End Manager
Harvest Coop Markets
09.2011 - 02.2012
Master of Arts - Public Administration
Suffolk University
Bachelor’s Degree - Individual Concentration
University of Massachusetts
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