Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

laura reynaga

San Jose,CA

Summary

I have efficient professional communication skills in customer service, patient care along with a pleasant personality and enjoy working with public.

Overview

28
28
years of professional experience

Work History

Parking Attendant

SAP/TECH CU
10.2022 - Current
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
  • Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.

Front End Clerk

Costco's
11.2024 - 01.2025
  • Kept front end areas clean and organized for professional appeal to customers.
  • Managed customer concerns and responded to questions concerning [Product or service].
  • Accepted payments, returned change and issued receipts.
  • Maintained current understanding of promotional ads and seasonal offerings.
  • Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
  • Maintained cleanliness and organization of the front end area, ensuring a welcoming environment for shoppers.

Provider

Plumas County Social Service's / IHSS
01.2016 - 09.2018
  • Provider for one client, basic household chores, assisted client bathing, transport for medical appointments, prepared and administered medication

Billing Specialist

Indian Valley Healthcare District
01.1997 - 01.2005
  • Private Pay Collections called patients from A/R report, set up payment agreements if needed, printed and mailed monthly statements, worked with outside collection Agency regarding delinquent accounts, Medicare commercial billing electronically, prepared deposit for bank with one hundred percent accuracy

Education

Diploma -

Independence Highschool
San Jose, CA

Skills

  • In person and telephone communication
  • Excellent Customer Service
  • Enjoy working with people

Languages

English
Spanish
Limited Working

Timeline

Front End Clerk

Costco's
11.2024 - 01.2025

Parking Attendant

SAP/TECH CU
10.2022 - Current

Provider

Plumas County Social Service's / IHSS
01.2016 - 09.2018

Billing Specialist

Indian Valley Healthcare District
01.1997 - 01.2005

Diploma -

Independence Highschool

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