Laura Rhodes
Orange Park
Summary
Professional Objective: To offer management and staffing experience to a growing company to affect overall growth for myself and your company.
Confident Staffing Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing. Leverages social media knowledge and job boards to liaise with potential candidates and drive company exposure. Trained in conflict management and leadership.
Overview
32
32
years of professional experience
Work History
Staffing Manager
NurseSpring
10.2023 - 07.2024
- Responsible for staffing nurses schedules for clients
- Handle payroll for field staff
- Maintain guidelines, prepare office for ACHA audits and internal audits
- Face to face visits with clients on a monthly basis with DON/ADON
- Collaborate with DON and ADON to make sure all field staff are in compliance with state regulations
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
Office Manager
Capital Veterinary Specialists
06.2021 - 04.2023
- Responsibilities include; Recruiting and conducting first contact interviews and scheduling working interviews for surgery, Critical Care and ER Departments
- HR responsibilities include: Onboarding new hires, background checks, drug screens, and I-9 verifications
- Establish employee files and maintain
- Facilities Management included: Maintain facility per OSHA regulations, post radiation reports and manage unemployment claims and disputes
- Manage all injury reports and Workers Compensation claims and maintain 300 reports
- Familiar with QuickBooks and handling End of Day
- Manage and approve client billing
- Oversee all cash and credit card transactions
- Create deposits, manage entire facility to include social media responses and inquiries
Operation Manager
PSA/Aveanna Healthcare
01.2019 - 06.2021
- Responsible for maintaining internal operations of the office, maintaining appropriate billing/payroll processes per policy and procedures
- Manage and train staffing coordinators and clerical staff
- Manage 90 day and yearly evaluations
- Managed license verification and yearly renewal, managed all staff in compliance training to completion
- Conduct all field staff payroll (110 field staff and 7 office staff)
- Conduct monthly insurance verifications for Medicaid/GAPP and private insurance authorizations, manage pending reports to keep in line with regional expectations
- Maintain budgets for location
- Maintain HIPPA guidelines, prepare office for State CHAP audits and internal audits
- Manage complaints from clients and employees
- Collaborate with medical staff to investigate client problems and properly seek solutions that benefit the company as well as the client
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Instituted quality control measures to reduce errors and maintain high standards of service delivery.
Staffing Specialist
PSA Healthcare
01.2011 - 01.2019
- Opened a new location: Split hours from current location taking 25 patients
- Built census to 90 patients
- Took the new office to a company record of over 4K billable hours
- Present with Achievement Award in recognition for maintaining the highest hours in state of Georgia
Asheville Staffing Resources
01.2007 - 01.2010
- Handle job orders, quote, and present new client billing rates
- Assisted in client visits to manage and maintain accounts with existing clients as well as new business
- Interviewed candidates for employment, process onsite drug screens, background checks, and placements for temporary staff to direct hire presentations
- Process timesheets for payroll, maintain weekly report for large client with billable hours
Office Manager/Payroll & Billing Specialist
Free State Staffing
01.1997 - 01.2007
- Processed payroll and billing for multi-state payroll, collection for past due accounts
- Maintained employee records, created month end reports for the territory, assisted vice-president in developing procedures and company policies
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Assistant Manager
Marge’s Specialties
01.1993 - 01.1997
- Store key holder, order stock, check-in trucks, signed checks, assist customer purchases
- Handle Walt Disney American Express purchases, stock supplies, register new customer for wholesale accounts
Education
Diploma -
Colbert County High School
Skills
- Collaborative team work
- Customer service
- Staffing processes
- Onboarding processes
- Training and development
- Employee relations
Profile - Professionalobjective
To offer management and staffing experience to a growing company to affect overall growth for myself and your company.
Timeline
Staffing Manager
NurseSpring
10.2023 - 07.2024
Office Manager
Capital Veterinary Specialists
06.2021 - 04.2023
Operation Manager
PSA/Aveanna Healthcare
01.2019 - 06.2021
Staffing Specialist
PSA Healthcare
01.2011 - 01.2019
Asheville Staffing Resources
01.2007 - 01.2010
Office Manager/Payroll & Billing Specialist
Free State Staffing
01.1997 - 01.2007
Assistant Manager
Marge’s Specialties
01.1993 - 01.1997
Diploma -
Colbert County High School
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