Laura Ricardo
Tampa,FL
Overview
6
6
years of professional experience
Work History
Bartender
SSP America
Tampa, FL
07.2020 - 12.2023
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Cashier
SSP America
Orlando, FL
07.2019 - 07.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Sales Representative
GIG Windows & Doors
Hialeah, FL
02.2018 - 06.2019
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Negotiated pricing contracts with customers to maximize profits.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Created successful strategies to develop and expand customer sales.
- Monitored customer order process and addressed customer issues.
Education
High School Diploma -
Enrique Hart Davalos
Camaguey,Cuba01-2015
Some College (No Degree) - Nursing
Arizona College of Nursing
Tampa, FLSkills
- Cash Register Operation
- Cash And Credit Transactions
- Organizational Ability
- Bar Operations Management
- Sales And Marketing Strategies
- Sales Contract Management
- Customer Care
Languages
Spanish
Native/ Bilingual
Timeline
Bartender
SSP America
07.2020 - 12.2023
Cashier
SSP America
07.2019 - 07.2020
Sales Representative
GIG Windows & Doors
02.2018 - 06.2019
High School Diploma -
Enrique Hart Davalos
Some College (No Degree) - Nursing
Arizona College of Nursing