Laura Richardson
Clermont,GA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Breakdown Manager
Tribe Express
08.2021 - Current
- Track equipment nationally, Maintain Preventative Maintenance tracking and scheduling for all OTR equipment, insure FMSCA compliance with all equipment, facilitate vendor network for field emergency maintenance, scheduling for 24/7 365 coverage, employee training and development, department reporting and budgets, policy building and implementation management
- Managed and motivated employees to be productive and engaged in work
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Developed and maintained relationships with customers and suppliers through account development
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Defined clear targets and objectives and communicated to other team members
Driver Manager
Tribe Express
08.2017 - Current
- Plan and dispatch nationally to ensure effective and timely deliveries
- Track Hours of Service
- Maintain
- FMSCA compliance
- Coordinate with staff to hold meeting and resolve issues.
- Coordinated with drivers to organize timely pickup and delivery
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity
- Counseled drivers on violations of company policy or service standards to improve performance
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Coordinated driver dispatch to accomplish daily delivery requirements
CEO
Commercial Fleet Solution's
06.2009 - 01.2018
- Acquired new customers
- Oversaw scheduling for day-to-day activities of all employees.
- Manually created maintenance tracking programs
- Dealt with quality and service issues Handled rush repair and dispatch needs
- Created and communicated weekly and monthly transportation, maintenance and cost reporting reports
- Monitored and maintained employee tracking
- Designed end implemented employee safety guide lines and made sure safety always came first
- Produced invoicing for customer and tracked receivables
- Oversaw the organizing and procurement of inventory
- Built partnerships with local organizations to increase company offerings and improve services.
Facilty Manager
National Fleet Maintenance
10.2005 - 06.2009
- Maintained and operated safe and dependable low cost mobile fleet while maximizing economic life cycle of equipment.
- Made sure vehicles and related equipment were in good working condition
- Implemented maintenance programs, adhering to company policies, determining maintenance costs, monitoring fleet usage, negotiating contracts, generating performance reviews, and taking corrective actions.
Education
Associate of Applied Science - Computer Science
Alaska Computer Institute
Anchorage, AK05.1994
Skills
- Logistics and routing management
- Inventory procurement, tracking and control
- Budget management
- Preventative maintenance tracking and implementation
- Shop procedure development
- Customer on-site repair operations
- Expense reporting and tracking
- Client Relationship building
Certification
Budget (10+ years)
Budget management (10+ years)
Inventory. (10+ years)
Maintenance Management (10+ years)
procurement (8 years)
Logistics
Contract Negotiation
Additional Information
Additional Information
- Authorized to work in the US for any employer
Timeline
Breakdown Manager
Tribe Express
08.2021 - Current
Driver Manager
Tribe Express
08.2017 - Current
CEO
Commercial Fleet Solution's
06.2009 - 01.2018
Facilty Manager
National Fleet Maintenance
10.2005 - 06.2009
Associate of Applied Science - Computer Science
Alaska Computer Institute
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