Laura Rivas
Melrose park,Illinois
Summary
Diligently enhanced product quality and customer satisfaction at Winston Brands through expert visual inspection and defect identification. Excelled in applying measurement techniques and color matching, ensuring compliance with industry standards. Demonstrated a strong customer focus and quality management systems proficiency, significantly reducing defective units and fostering trust.
Overview
9
9
years of professional experience
Work History
QA Inspector
Winston Brands
01.2018 - Current
- Ensured compliance with industry standards by diligently following inspection protocols.
- Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Weighed products prior to shipment to confirm accuracy.
- Examined products for imperfections and defects.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
Production
Savers Thrift Store
06.2016 - 05.2017
- managed books and media checking quality and up to par to what was approved to be shown on the floor
- tracked items and imputed the quantity into data sheet
- organize on show floor and made sure items were placed into proper section.
Education
High School Diploma -
Proviso West
Hillside, IL06-2016
Skills
- Quality management systems
- Visual inspection
- Measurement techniques
- Customer focus
- Product inspection
- Defect identification
- Color matching
Timeline
QA Inspector
Winston Brands
01.2018 - Current
Production
Savers Thrift Store
06.2016 - 05.2017
High School Diploma -
Proviso West
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