Laura Rivera

Performed appointment and referral data entry with 99% accuracy.

Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries.

Protected patients' rights by maintaining medical and financial information confidentiality in accordance with HIPPA.

Greeted patients and visitors in a friendly and professional manner.

Performed front desk duties, including answering phones, scheduling appointments, and referral entry.

Reconciled cash drawer daily, ensuring accurancy in transactions.accuracy

Scheduled appointments and procedures, ensuring all details were documented accurately and efficiently.

Obtained authorization from various insurance companies, ensuring accuracy of information.

Obtained medical clearance.

Greeted patients and visitors in a friendly and professional manner.

Performed front desk operations, including answering phones, scheduling appointments, and directing inquiries.

Assisted with administrative duties such as filing, copying, and medical records.