Laura Robinson
Winter Haven,Fl
Summary
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Walgreens
09.2021 - Current
- Price Changes
- Utilized barcode scanners to quickly update inventories in the system.
- Ensured compliance with all safety regulations in the workplace.
- Monitored stock levels to ensure availability of products.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Coordinated with vendors to ensure timely delivery of goods.
- Responded promptly to customer inquiries regarding product availability.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Ensured proper storage conditions for all items in the warehouse.
- Responded promptly to requests from customers regarding product availability.
- Investigated discrepancies between physical count and computer records.
- Expense ordering for store and pharmacy
- Physical count on products and drugs
- Weekly scan outs
- Product ordering for store
- Customer service
- Weekly returns for pharmacy drugs
- Process returns for store
- Complete resets and revisions as needed
- Assist with coaching team members on inventory processes
- Collaborate with vendors for product orders.
Online Personal Shopper
Walmart
Bartow, Florida
05.2020 - 09.2021
- Delivered exceptional customer service
- Implemented solutions to meet customer requirements
- Assisted in making informed purchasing choices
- Consistently met deadlines while completing customer orders
- Utilized equipment appropriately
- Analyzed consumer feedback data to understand customer needs better.
- Responded promptly to customer inquiries via phone or email.
- Created personalized shopping experiences for each customer.
Women Shoes Selling Floor Lead
Macy's
03.2019 - 03.2020
- Open and closed store
- Pulled daily reports
- Insured areas were properly staffed
- Held morning rallies
- Interviewed candidates
- Proficient in company POS
- Proficient in search and send and company app
- Maintained a high level of customer service
- Cash handling, closing registers
- Pass down notes to the morning team.
CAP Team 1 Associate
Walmart
Bartow, FL
10.2017 - 03.2019
- Maintained cleanliness of work area at all times.
- Verified accuracy of all order forms prior to processing them for shipment or delivery.
- Researched industry trends in order to stay ahead of competitors.
- Consulted with team members for problem solving solutions when needed.
- Assisted in training new associates on company policies, procedures and processes.
- Provided customer service support to answer inquiries, resolve issues and process orders accurately.
- Ensured proper rotation of perishable items
- Oversaw the daily operations and organization of the warehouse, ensuring timely completion of tasks.
Production
Spherion Staffing
02.2017 - 09.2017
- Ensured efficient operation during case forming, packing, and labeling
- Ensured equipment is supplied with the required materials
- Ensured efficient operation of Kister
- Complied with the company’s safety rules and policies
- Performed operator related maintenance to maintain equipment
- Complied with all GMP’s
- Troubleshooting and correcting machinery or quality problems
- Set up or changeover equipment to different packaging or codes
- Hourly checks with proper documentation.
Merchandise Handler
Bealls
WInter Haven, Florida
07.2016 - 02.2017
- Received incoming stock and inspected for quality control issues.
- Inspected shipping containers for any damage due to storage or transportation conditions.
- Maintained cleanliness of work area by sweeping, dusting and mopping floors.
- Organized merchandise in designated areas according to size, type and style.
- Performed cycle counts to maintain accurate inventory levels in the warehouse system database.
- Implemented weekly sales setup
Shift Lead
Walgreens
02.2014 - 07.2016
- Aided in the development of team members' skills
- Collaborated with vendors to optimize processes
- Ensured compliance with financial regulations during cash transactions
- Oversaw the smooth operation of store opening and closing activities.
- Conducted resets and revisions in a timely manner
- Executed product returns and voids with efficiency
- Ensured customer satisfaction through assistance and acknowledgement.
- Ensured efficient resolution of customer concerns
- Enforced adherence to company procedures and policies among the team.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Conducted regular inventory checks to maintain accurate stock levels.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured that all safety protocols were followed at all times.
- Handled cash register transactions accurately while providing excellent customer service.
Depart Manager
Walmart
Clewiston, Florida
09.2003 - 07.2014
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with regulatory requirements and industry standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained cleanliness and organization in designated areas
- Maintained accurate inventory.
- Coordinated with suppliers and distributors to procure merchandise according to demand fluctuations
- Created visually appealing and captivating seasonal arrangements
- Ensured accuracy in pricing
Education
GED -
Clewiston High School
07.2008
Business management -
Penn Foster
Skills
- Efficient in resets
- Efficient in reading planograms
- Attention to detail
- Inventory Counts
- Ordering Supplies
- Communication skills
- Customer Service
- Order Fulfillment
Certification
Pharmacy Technician 2023
References
- Janelle Doles, Co-Worker, (863)837-7025, Janellerenaee@icloud.com
- Jocelyn Torres, Co-Worker, (863)286-1252, Ellieannisse96@gmail.com
- Misty McMullin, Co-Worker, (469)450-6775
Timeline
Inventory Specialist
Walgreens
09.2021 - Current
Online Personal Shopper
Walmart
05.2020 - 09.2021
Women Shoes Selling Floor Lead
Macy's
03.2019 - 03.2020
CAP Team 1 Associate
Walmart
10.2017 - 03.2019
Production
Spherion Staffing
02.2017 - 09.2017
Merchandise Handler
Bealls
07.2016 - 02.2017
Shift Lead
Walgreens
02.2014 - 07.2016
Depart Manager
Walmart
09.2003 - 07.2014
GED -
Clewiston High School
Business management -
Penn Foster