Laura Robinson
Kansas City,MO
Summary
Knowledgeable and responsive administrative services professional bringing solid record supporting all type of operations. Direct everything from maintenance to clerical and custodial staff with practiced ease and expert leadership. Oversee supplies, contracts and communications as results-driven head of office support team.
Overview
11
11
years of professional experience
Work History
Scheduling/ Logistic Manager
National TAB Intelligence
01.2022 - Current
- Operate (5) separate project management software's simultaneously to maintain the most current information available
- Communicated with freight forwarders and carriers to facilitate favorable partnerships and reduce costs.
- Coordinate with 100+ clients weekly reviewing project details to access progression and equipment requirements
- Schedule TAB's, IAQ, and Cx (commissioning) projects for FET (Technicians) as well as book all travel arrangements i.e flights, rentals (equipment/transportation) and hotels 2-4 weeks in advance
- Host internal scheduling meetings weekly to summarize projects planned
- Completed weekly reports for cost control, tracking hours, and following travel patterns.
- Promoted and enforced adherence to safety protocols and OSHA requirements for logistics team.
- Tracked and monitored technician progress, delivering consistent customer updates regarding delays or transport issues.
- Modernized operations by incorporating technology into route planning and technician management.
- Fulfilled customer needs with routine and expedited services.
Inside Sales Representative
Faultless Brands
01.2022 - 01.2022
- Introduced and implemented innovative tools and services to drive revenue growth.
- Supported territory alignment with promotion of core brand offerings to new and established customers.
- Worked with partner suppliers to achieve quarterly revenue quotas
- Maintained and expanded client database.
- Met sales goals consistently, qualifying leads, generating relationships and elevating brand exposure.
- Managed client and prospect correspondence and resolved related inquiries.
- Highlighted products with creative and engaging merchandise displays.
Claims And Freight Auditor
Faultless Brands
01.2019 - 01.2022
- Performed special audit projects and reviews as requested by departments and other regions
- Investigation results are administered timely with sufficient data
- Participates in communication with the business operations management team regarding trend data in order to improve claims processing accuracy
- Document business rules and incorporate them into training programs, policies and procedures.
- Summarized and formulated recommendations for disposition of claims.
- Evaluated and negotiated settlements of specified perils and property damage losses.
- Kept claims records updated and systematically reviewed files to resolve claims within specified guidelines.
- Met compliance standards according to different state-specific laws and claims regulations throughout country.
Vendor Management Specialist
Roll On Transportation
01.2017 - 01.2019
- Presented realistic timelines for provider deliveries.
- Prepared purchase orders and invoices provided to vendors.
- Established and maintained effective vendor relationships.
- Maintained database and updated software used to track vendor projects.
- Negotiated with various vendors to secure lowest cost.
- Worked with marketing staff to attract new vendors.
- Prepared detailed analysis reports on vendor trends.
- Supervised service provided by individual vendors.
- Collaborated cross-functionally to tackle and resolve wide-ranging business issues.
- Implemented clear policies governing routine and special business operations.
- Trained staff in job roles, business policies and industry best practices.
- Tracked and analyzed reports covering budgets, operational activities and department metrics.
Human Resource Administrator
Bronson Cole
01.2015 - 01.2017
- Recruited and interviewed 100 applicants per day and provided information to help applicants determine their position in the marketplace
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related issues.
- Collect and analyze data on various customer demographics to identify potential markets and product demand quantity.
- Devised and evaluated procedures for collecting data, such as surveys, opinion polls, or questionnaires.
- Assisted managers and human resources staff with running consistent and compliant operations by communicating and explaining policies and procedures.
- Direct hiring, training, and performance evaluations of marketing/sales staff.
- Staffed seasonal, long-term and temporary procedures with effective management of internal and external hiring strategies.
- Managed HR recordkeeping, including enticing new hires, status changes and enrollments.
- Handled safety and worker's compensation administration and procedures with maximum efficiency.
- Filled in for upper management, handling routine operations and special projects with knowledgeable leadership.
- Improved employee retention by increasing job satisfaction and enhancing communication.
Education
Associate in Applied Science (A.A.S.) -
Maple Woods Community College
05.2013
Highschool Diploma - General
Staley Highschool
05.2011
Skills
- Supply chain management
- Procedure development & Process integration
- Logistics management
- Profit and loss monitoring
- AP/AR supervision
- Financial data analysis
Timeline
Scheduling/ Logistic Manager
National TAB Intelligence
01.2022 - Current
Inside Sales Representative
Faultless Brands
01.2022 - 01.2022
Claims And Freight Auditor
Faultless Brands
01.2019 - 01.2022
Vendor Management Specialist
Roll On Transportation
01.2017 - 01.2019
Human Resource Administrator
Bronson Cole
01.2015 - 01.2017
Associate in Applied Science (A.A.S.) -
Maple Woods Community College
Highschool Diploma - General
Staley Highschool
Similar Profiles
David NobleDavid Noble
Deputy, Foundation GEOINT Group at National Geospatial-Intelligence Agency, NGADeputy, Foundation GEOINT Group at National Geospatial-Intelligence Agency, NGA
Sheena StylesSheena Styles
Chief of Staff for the National Counterterrorism Center at Office of the Director of National IntelligenceChief of Staff for the National Counterterrorism Center at Office of the Director of National Intelligence
Adam HopkinsAdam Hopkins
Energy Monitoring Control Systems Engineer at Akima/MC Dean – National Geospatial-Intelligence AgencyEnergy Monitoring Control Systems Engineer at Akima/MC Dean – National Geospatial-Intelligence Agency
Ada D. TurrentineAda D. Turrentine
Operations Support Specialist at Heartland Regional Alcohol and Drug Assessment CenterOperations Support Specialist at Heartland Regional Alcohol and Drug Assessment Center
Towanda GlennTowanda Glenn
Contact Representative at Internal Revenue ServiceContact Representative at Internal Revenue Service