Jules Yao Yao
Haltom City,TX
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Senior Quality Control Analyst
TDSYNNEX
Fort Worth, TX
04.2021 - Current
- Evaluate the efficiency of current processes to identify areas for improvement.
- Maintained adherence to all company standard operating procedures.
- Take part in training programs to strengthen team members' capabilities.
- Coordinate internal ISO 9001:2015 audit activities.
- Analyze quality issues, and recommend corrective actions to improve final outcomes.
- Analyze customer complaints and feedback to determine root causes of problems and develop solutions.
Supervisor Small Parcel Shipping
Tech Data
Fort Worth, TX
02.2018 - 03.2021
- Managed team of 15 employees, ensuring high productivity and quality standards were met.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Achieved 100% on-time shipping delivery.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Led daily team meetings to discuss progress, address issues, and plan future actions.
Shipping Lead
Tech Data
Fort Worth, TX
11.2014 - 01.2018
- Checked customer orders, labeling, and documentation prior to shipment to avoid shipping errors and discrepancies.
- Assigned daily tasks to shipping team members and monitored their performance.
- Maintained inventory of shipping materials and supplies.
- Organized deliveries by sorting and stocking receivables
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Assisted with training new associates and cross-training existing associates.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Logistics Coordinator
Tech Data
Fort Worth, TX
08.2010 - 12.2013
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Supervised compliance with operational safety and quality measures.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Conducted regular reviews of supplier performance metrics such as on-time delivery rate, fill rate.
- Resolved inbound and outbound issues to meet quality requirements and customers requests.
Education
Associate of Science - Computer And Information Systems
Tarrant County College
Fort Worth, TX05-2016
Associate of Science - Business Administration And Management
Tarrant County College
Fort Worth, TXSkills
- Quality control and standards compliance
- ISO 9001:2015 auditing
- Root cause analysis and corrective actions
- Continuous improvement
- Training implementation and employee training
- MS Office (Word, Excel, PowerPoint, Outlook)
- SAP-WM
Languages
French
Full Professional
Spanish
Limited
Timeline
Senior Quality Control Analyst
TDSYNNEX
04.2021 - Current
Supervisor Small Parcel Shipping
Tech Data
02.2018 - 03.2021
Shipping Lead
Tech Data
11.2014 - 01.2018
Logistics Coordinator
Tech Data
08.2010 - 12.2013
Associate of Science - Computer And Information Systems
Tarrant County College
Associate of Science - Business Administration And Management
Tarrant County College
Similar Profiles
Nikesha PattenNikesha Patten
SMB Sales at TDSYNNEXSMB Sales at TDSYNNEX
Adrian MuresanAdrian Muresan
Account Manager at TDSynnexAccount Manager at TDSynnex
Aman BHatiaAman BHatia
Vendor Business Manager - Healthcare at TDSynnexVendor Business Manager - Healthcare at TDSynnex