Laura Rockwell

Executive Assistant to:

Founders, CEO's, Presidents, Controllers, VP's, AVP's, Directors, Partners, Agents, and Direct Reports

· Completed a wide variety of administrative tasks for C-Level Executives, including managing a highly active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential

· Provided a bridge for smooth communication between the C-Level Executives office and internal departments; demonstrated leadership to maintain credibility, trust, and support for senior management staff

· Completed projects and special assignments by establishing objectives; determining priorities; managing time; gaining the cooperation of others; monitoring progress; problem-solving; making adjustments to plans

· C-Level Executives were updated on deliverables for all external partnerships, board memberships, etc.

Other Administrative duties:

· Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.

· Travel arrangements for office personnel and outside clients both the US and International (air, hotel, car, etc.)

· Visa and passport renewals and license renewals

· Set up for conference calls, webinars, GoTo meetings, video conferencing, conferences, conventions, and trade shows

· Dictation of recorded information and meeting minutes

· Organized and developed systems for electronic and paper files

· Analyzed and researched materials and statistics to generate charts, graphs, and spreadsheets

· PowerPoint presentations (updating, formatting, and originals)

· Set up new office equipment, keys, garage passes, and maintenance issues. Ordered and maintained supplies for office, kitchen, electronics, and equipment maintenance

· Mail distribution both hand-delivered and through a scanning system, shipments, and mailings

· Publisher: Layout newsletters and company social events

· Responsible for general building maintenance, inspections, critical systems documentation and assisted with office space vacancy reports via maps and spreadsheets

· Assigned support cases, set regarding, and new opportunities in CRM database

Human Resources duties:

· Created and updated organizational charts and job descriptions

· New hire arrangements, orientation, and onboarding through the internal system, paper files/packets, and exit interviews

· Commission, payroll (hourly, prevailing wages, overtime, vacation, and holiday pay), and printing paychecks.

· Maintained HR database for Field Sales (new hires, transfers, realignments, and terminations)

· Order and terminate laptops, printers, phones, cars as needed and allow and remove access to computer programs

· Updated emergency booklets and inserts throughout corporate buildings

Accounting duties:

· Responsible for handling the fundamental aspects of a firm's financial recordkeeping, including recording financial transactions, managing accounts payable and receivable, reconciling bank statements, daily bank deposits and completed quarterly and year-end taxes, sales tax payments and filings, tax extensions, estimated payments, and month-end closings

· Provided gross sales and budgets, properties operating plan, projected sales, expense reports, cash forecasting, general ledger, financial reports, profit and loss statements, budget and forecast tracking, open billing, booked sales reports, and asset tracking

· RFQ, RFP, RFI, 3-way matching of PO's and proof of receipt, processed work orders, and coded/approved all invoices.

· Managed a portfolio of 500 leases, including payment processing, trend analysis, outstanding CAM's, and invoices. Recovered tenant improvement outstanding dollars and entered approved invoices into REM

· Reconciled stock portfolios for Partners and coordinated control listings with Controllers

Developed charts and analyzed electrical flow for all regional corporate buildings

Intranet, Internet, and Network duties:

· Front Page: Develop, update, create, post all intranet information for all healthcare and various corporate departments

· Training and Webinar postings, updated blogs, PSA project management, reports, and system greetings

· Troubleshooting network problems, configuration and set up of new computers and laptops, weekly/daily computer updates, software installation, upgrades, troubleshooting, nightly backups, and assigned permissions to files