Laura Rodriguez
Visalia,CA
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Visalia, CA
08.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Instore Shopper
Instacart
Visalia, CA
05.2020 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Verified each item matched order sheet's description.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consulted with customers on food selections and custom order requests.
- Scanned each item's barcode before item's removal from shelf.
- Stored perishable items in refrigerated area until customer's pickup.
- Placed each selected item in appropriate bin prior to order completion.
- Helped customers locate products and checked store system for merchandise at other sites.
Book Keeper
3G Transport
Visalia, CA
01.2021 - 02.2022
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Cashier
Needee NNeighborhood Market
Milan, TN
10.2017 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Greeted over [Number] patients per day.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
GED -
GED
Pearson, GA09.1992
Skills
- Time Management
- Loading and Unloading
- Delivery and Shipment Records
- Customer Relationships
- Customer Service
- GPS Navigation
- Dependability and Honesty
- Verbal and Written Communication
- Attention to Detail
- Efficiency and Time Management
- Vehicle Cleaning and Maintenance
- Delivery Verification
- Shopping Orders
- Safe Driving Practices
- Map Reading Skills
- Excellent Sense of Direction
- Fluent in English
- Cash Register Operations
Timeline
Book Keeper
3G Transport
01.2021 - 02.2022
Delivery Driver
DoorDash
08.2020 - Current
Instore Shopper
Instacart
05.2020 - Current
Cashier
Needee NNeighborhood Market
10.2017 - 08.2020
GED -
GED
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