Dynamic leader with proven expertise in managing Popeyes® Louisiana Kitchen and McDonald's Restaurant operations. Excelled in customer service and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Fully bilingual with exceptional team leadership and multitasking skills, adept at mentoring staff and optimizing inventory, demonstrated by a notable reduction in employee turnover. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.