Laura Rodriguez
Pearland,Texas
Summary
Accomplished Chief Operations Officer/Chief Clinical Officer with a proven track record at Kindred Hospital, fostering continuous improvement and collaboration for enhanced operational outcomes. Expert in strategic planning and operational excellence, I've significantly increased profitability and streamlined operations. Skilled in organizational leadership and compliance management, adept at driving change and optimizing business performance.
Diligent [Desired Position] with extensive leadership in streamlining operations and driving organizational growth. Successfully implemented strategic initiatives that enhanced operational efficiency and optimized resource allocation. Demonstrated proficiency in process improvement and team management.
Strong leadership professional experienced in designing and implementing business plans, procedures, and strategies. Skilled at setting comprehensive goals for growth and performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Chief Operations Officer /Chief Clinical Officer
Kindred Hospital, Houston Medical Center
03.2011 - 01.2025
- Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Led cross-functional teams to execute high-impact projects on time and within budget constraints.
- Established strong partnerships with external stakeholders to enhance corporate reputation.
- Supported business growth through strategic planning and process development.
- Streamlined operations by implementing process improvements and optimizing resource allocation.
- Optimized customer experience with improved service standards, streamlined complaint resolution procedures, and enhanced internal communication systems for better response times.
- Reduced overhead costs with strategic budget management and cost-cutting initiatives.
- Facilitated organizational change initiatives, promoting adaptability among employees during periods of transition or restructuring.
- Ensured compliance with industry regulations, maintaining strong relationships with regulatory bodies and implementing necessary updates to internal policies.
- Managed financial, operational and human resources to optimize business performance.
Administrative Director, Service Lines
Memorial Hermann Southeast Hospital
01.2005 - 03.2011
- Led administrative operations, ensuring smooth workflow and optimal resource allocation.
- Interim Chief Nursing Officer, Jan. 2008 - Nov. 2008
- Coordinated the
Education
MBA - Health Care Administration
University of Phoenix
Tempe, AZ12-2005
Bachelor of Science - Nursing
University of Texas, Houston Health Science Center
Houston, TX08-1994
Skills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
- Strategic planning
- Executive leadership
- Compliance management
- Risk management
- Change management
Affiliations
- American College of Healthcare Executives (ACHE)
- American Organization of Nurse Executives (AONE)
- American Lung Association- TX Board Member
- National Association of Hispanic Nurses (HONE)
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- CNAA
- rn
- Six Sigma
Languages
Spanish
Native or Bilingual
Timeline
Chief Operations Officer /Chief Clinical Officer
Kindred Hospital, Houston Medical Center
03.2011 - 01.2025
Administrative Director, Service Lines
Memorial Hermann Southeast Hospital
01.2005 - 03.2011
- [Name of Certification] [Issuing Organization] [Year Month]
- CNAA
- rn
- Six Sigma
MBA - Health Care Administration
University of Phoenix
Bachelor of Science - Nursing
University of Texas, Houston Health Science Center
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