Laura Rodriguez

Started off as Receiving Inventory Control Supervisor for three years where I was in charger of all backroom incoming and outgoing merchandise. I would work with multiple companies and vendors in person and over the phone to setup appointments for future deliveries. Finalize all invoices, and sent out emails to correct any discrepancies. Put in supply orders for the office, backroom, and various departments within the club. Occasionally I would come in to help with Inventory counts, along side our AP supervisor to ensure all on hand quantities were up to date. After relocating I moved into the Fulfillment Specialist Center which is my current position.

My focuses were on processing, managing, and returning defective or damaged merchandise, including handling hazardous materials while following company policies. Printed labels, packaged boxes, and loaded outbound containers. Reviewed invoices and supervised outgoing donations. I would adjust discounted prices accordingly for resellable goods. Updated inventory system to control daily counts and markdowns.

Handled all front ends needs including running a register when needed, maintaining a zoned area at all times, operating the helium tank station, keeping the impulse areas stocked, and keeping a clean and safe environment for all. On closing nights I would close out the registers and make the bank deposits. Occasionally I would come in to help unload deliveries, and stock the floor on nights we were short staffed.

Provided customer service by selling tickets and merchandise, answering questions about current and future events, and distributing programs. Operated cash register while confirming age verification and following safety protocols. Directed guest to their seats and facility locations. While pushing promotions for the bar and hot stand.

Maintained a clean and safe environment with well stocked and organized supplies. Set up attractive and creative displays to catch the eyes of incoming customers and encouraging sales. Interacted professionally with customers, informing individuals of sales promotions and driving product interest. Worked the register, answered phone calls, responded to concerns, placed orders, filed receipts accordingly, received and distributed merchandise. I also did outside and social media marketing for the business.