Laura R. Ogle
Mansfield,OH
Summary
A position using my experience and education in management, accounting, insurance, banking, and customer service. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
San Vicente Finca
Antioquia, Colombia
01.2015 - 01.2022
- Oversaw the accuracy of financial transactions by managing bookkeeping, accounting, and payroll operations.
Customer Service Representative
Sura Insurance
Medellin, Colombia
01.2013 - 01.2014
- Offered valuable coverage guidance to customers while processing insurance policy sales and claims.
Account Representative
Cooperativa Financiera
Medellin, Colombia
01.2010 - 01.2011
- Managed various tasks including bank loan processing, account opening, and delivering outstanding customer service.
Manager
Almacen Diana (Diana’s Department Store)
01.2008 - 01.2009
- Handled various responsibilities including payroll processing, bookkeeping tasks, providing customer service, managing inventory, conducting credit checks.
Office Manager
Oficina de seguros Aseclub (Insurance office)
01.2007 - 01.2008
- Ensured accuracy and timeliness in completing payroll, bookkeeping, billing, and collection duties.
Administrative Assistant
Paxar de Colombia
01.2005 - 01.2007
- Billing and inventory tracking using Oracle, conducted credit checks, and answered customer inquiries.
Education
Bachelor’s Degree in Business Administration -
Cesde University
Medellin, Colombia01.2012
Centro Colombo Americano
01.2011
Associate Degree in Business Management -
Cesde University
Medellín, Colombia01.2007
Skills
- Teamwork and Collaboration
- Active Listening
- Multitasking
- Task Prioritization
- Customer Relations
- Clerical Support
- Customer Service
- Dependable and Responsible
- Organization and Time Management
- Team building
References
- Rhonda Gilbert, Social Worker, Ohio Health, rhondarae449@gmail.com
- Courtney Santos, Daily Operations Manager for Dietary, Avita bucyrus, ckrein4804@gmail.com
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
San Vicente Finca
01.2015 - 01.2022
Customer Service Representative
Sura Insurance
01.2013 - 01.2014
Account Representative
Cooperativa Financiera
01.2010 - 01.2011
Manager
Almacen Diana (Diana’s Department Store)
01.2008 - 01.2009
Office Manager
Oficina de seguros Aseclub (Insurance office)
01.2007 - 01.2008
Administrative Assistant
Paxar de Colombia
01.2005 - 01.2007
Bachelor’s Degree in Business Administration -
Cesde University
Centro Colombo Americano
Associate Degree in Business Management -
Cesde University