Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Laura Rojas

Laredo,TX

Summary

Dynamic Senior Administrative Assistant with a proven track record at Digni Care Ambulance Service, excelling in project coordination and executive support. Expert in Microsoft Excel and maintaining confidentiality, I fostered strong relationships across departments, enhancing workflow efficiency and achieving high client satisfaction through meticulous attention to detail and effective communication.

Knowledgeable in Accounting and Financing with a background in managing office operations and supporting executive-level staff. Successfully coordinated schedules, handled correspondence, and organized meetings to enhance team productivity. Demonstrated organizational and communication skills while maintaining a high level of confidentiality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Administrative Assistant

Digni Care Ambulance Service
12.2023 - Current
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Managed electronic records database and handled all file requests.
  • Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.

Bilingual Clerk

Laredo Independent School District
09.2019 - 06.2023
  • Handled sensitive information with discretion while maintaining strict confidentiality protocols.
  • Optimized internal communication by interpreting conversations during meetings between English-and Spanish-speaking employees.
  • Maintained a well-organized filing system for easy access to important documents and records.
  • Streamlined document processing for increased efficiency and reduced turnaround time.
  • Expedited workflow processes by efficiently managing multiple tasks simultaneously without compromising quality.
  • Managed office tasks such as filing, data entry, and scheduling appointments, contributing to an organized work environment.
  • Served as a cultural liaison, helping clients navigate unfamiliar processes or terminology while making them feel at ease in the office environment.
  • Reduced errors in translated materials through rigorous attention to detail, resulting in improved client satisfaction ratings.
  • Supported team members by sharing linguistic expertise during training sessions and meetings.
  • Increased workplace productivity through efficient translation of documents and correspondence between departments.

Education

BBA - Accounting/ Finance

University of Texas Permian Basin
Odessa, TX
05-2027

Diploma

Continental Academy
Miramar, FL
05-2000

Skills

  • Proficient in Microsoft office
  • Executive support experience
  • Project coordination expertise
  • Expert time management
  • Confidentiality and discretion
  • Travel coordination
  • High-level multitasking
  • Expense reporting
  • Customer service
  • Microsoft Excel
  • Invoicing and collections
  • Accounts payable
  • Bookkeeping

Accomplishments

  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Completed payroll for staff of 16 direct reports.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of using Quickbooks.

Certification

  • Medical Billing and Coding Training/Certificate - June 2024

Languages

Spanish
Native or Bilingual

Timeline

Senior Administrative Assistant

Digni Care Ambulance Service
12.2023 - Current

Bilingual Clerk

Laredo Independent School District
09.2019 - 06.2023

BBA - Accounting/ Finance

University of Texas Permian Basin

Diploma

Continental Academy

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