Laura Romero Garcia
Houston
Summary
Bilingual finance professional specializing in discrepancy resolution and income auditing within Luxury Branded Hotels. Proven track record as Assistant Director of Finance, enhancing productivity and ensuring efficient task completion. Expertise in budget management, financial analysis, and strategic planning contributes to exceptional financial performance. Strong communication and leadership skills foster operational efficiency and team collaboration.
Overview
14
14
years of professional experience
Work History
Assistant Director of Finance
C.Baldwin Hotel
Houston
07.2024 - Current
- Provided guidance on accounting policies and procedures to finance department staff members.
- Analyzed financial data, identifying areas for improvement and cost-saving opportunities.
- Collaborated with external auditors during annual audit to ensure accurate financial reporting.
- Conducted regular meetings with department heads to review budgets and discuss cost-saving initiatives.
- Managed team of financial analysts responsible for preparing monthly management accounts.
- Implemented internal controls within finance department to safeguard company assets from fraud.
- Oversaw payroll processing, including wage calculations, tax deductions, and timely employee payments.
ACCOUNTING MANAGER
Four Seasons Hotels And Resorts
New Orleans
04.2021 - 07.2024
- Achieved promotion from Staff Accountant to Credit Manager to Accounting Manager due to exceptional productivity and leadership.
- Established financial processes for pre-opening and opening phases of new hotel.
- Managed vendor and contractor communications regarding payment terms, invoices, and status to streamline accounts payable and receivable.
- Supervised preparation of monthly balance sheets, daily income audits, cash flow statements, and other financial reports.
- Assisted with audits by providing necessary documentation to auditors.
- Reviewed and processed journal entries for accuracy prior to general ledger entry, implementing corrections as needed.
- Oversaw daily activities of supervisors and accountants while delegating tasks to enhance productivity.
- Conducted regular performance reviews of staff to uphold quality control standards.
GENERAL ACCOUNTANT
Sheraton New Orleans Hotel
New Orleans
12.2017 - 04.2021
- Provided journal entries and performed accounting on accrual basis.
- Collaborated with General Cashier for full compliance in over/short and cash handling policies.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, credit card or electronic transfer.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reconciled processed work by verifying entries and comparing system reports to balance.
ACCOUNTING MANAGER
Westin Snowmass and Wildwood Hotel
Snowmass Village
11.2016 - 07.2017
- Oversaw productivity and forecasting schedules for all departments.
- Supervised and authorized manager's expense reports.
- Assisted General Cashier with all procedures regarding cash transactions and daily bank deposits.
- Addressed and resolved guest's billing disputes within 24 hours and dispersed refunds if necessary.
- Analyzed figures, postings and documents to maintain income audit accuracy.
- Managed all areas of accounting, including AR/AP, banking reconciliations and month end entries.
OVERNIGHT FRONT DESK SUPERVISOR/GENERAL CASHIER
St. Regis Aspen
Aspen
11.2014 - 10.2016
- Overnight MOD that was responsible daily for safety of hotel, staff, and Night Audit Process.
- Implemented Night Audit Training Manual for new staff on correct procedures.
- Handled cash transactions, prepared, daily bank deposits, arranged property banks and ensured petty cash policy and procedures were adhered to.
- Bi-weekly distribution of paychecks and assistance in employment recruitments by verifying their employment eligibility through I-9 Verification.
FRONT DESK AGENT
Sheraton Maria Isabel Hotel & Towers
Mexico
04.2014 - 09.2014
- Provided approximately 100 enrollments of SPG Members per month.
- Oversaw airline accounts through check in/out process and room assignment detailed in contract.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Kept accounts in balance and ran daily reports to verify totals.
- Communicated requests and issues regarding guest rooms to housekeeping/ maintenance personnel and provided customer follow-up once resolved.
GUEST SERVICES AGENT
Sheraton New Orleans Hotel
New Orleans
03.2013 - 03.2014
- Helped employees with day-to-day reports, billing issues, and customer complaints by applying motivational and analytical strategies.
- Efficiently answered high volume calls or routed to appropriate destination using multiline phone system.
- Maintained transaction security by verifying payment cards against identification.
- Developed and implemented strategies to increase guest loyalty through customer service and enrollments.
CULTURAL REPRESENTATIVE
The Walt Disney World Resort
Orlando
08.2011 - 08.2012
- Oversaw 'The Gran Fiesta Tour' attraction, maintained safety and operation efficiency.
- Focused on guest satisfaction and ensuring memorable experiences.
- Assisted in training and growth of new cast members.
Education
BACHELOR'S DEGREE - HOTEL MANAGEMENT
Centro De Estudios Superiores De San Angel (CESSA)
Mexico City01.2011
Skills
- Discrepancy resolution
- FuzeBox and FreedomPay
- BirchStreet and Micros
- SUN and PeopleSoft
- ADP and OnTrack/Health
- Profit and loss management
- Accounts payable and receivable
- Income auditing
- Client relations
- Report development
- Month-end closing
- OnQ and Opera
- Financial analysis
- Budget management
- Payroll administration
References
References available upon request
Awards
Leader of the Quarter
Accomplishments
- Nominated Manager of the Quarter three times (winning twice)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Director of Finance
C.Baldwin Hotel
07.2024 - Current
ACCOUNTING MANAGER
Four Seasons Hotels And Resorts
04.2021 - 07.2024
GENERAL ACCOUNTANT
Sheraton New Orleans Hotel
12.2017 - 04.2021
ACCOUNTING MANAGER
Westin Snowmass and Wildwood Hotel
11.2016 - 07.2017
OVERNIGHT FRONT DESK SUPERVISOR/GENERAL CASHIER
St. Regis Aspen
11.2014 - 10.2016
FRONT DESK AGENT
Sheraton Maria Isabel Hotel & Towers
04.2014 - 09.2014
GUEST SERVICES AGENT
Sheraton New Orleans Hotel
03.2013 - 03.2014
CULTURAL REPRESENTATIVE
The Walt Disney World Resort
08.2011 - 08.2012
BACHELOR'S DEGREE - HOTEL MANAGEMENT
Centro De Estudios Superiores De San Angel (CESSA)
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