Laura Ronn-Eronini
Seattle
Summary
An organized and detail-focused individual with 1 year and 5 months of experience as a desk assistant and Resident Assistant (RA). During this time, developed strong communication, multitasking, and customer service skills. Worked a retail job over the summer, which led to a further improved ability to handle customer inquiries, work in fast-paced environments, and stay adaptable. Confident that these experiences and skills will help efficiently support office operations and deliver excellent service in any role.
Overview
2
2
years of professional experience
Work History
Brand Associate
Old Navy, Gap
04.2024 - 09.2024
- Employee of the month within the first full month of employment.
- Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving complaints efficiently.
- Worked with team members to achieve daily sales goals and enhance overall store performance.
- Adapted to a fast-paced retail environment, strengthening multitasking and problem-solving skills.
Resident Assistant
COCM On Campus Management
09.2022 - 12.2023
- Responded to room transfers, incident reports, and maintenance requests.
- Planned and organized multiple successful events that fostered community and encouraged resident engagement.
- Streamlined administrative tasks, such as incident reports and room checks, to enhance operational efficiency.
- Responded to emergencies and conflicts and ensuring positive outcomes.
Front Desk Assistant
COCM On Campus Management
12.2023 - 03.2024
- Greeted students, staff, and visitors, providing friendly and helpful assistance with questions or requests.
- Answered phones, emails, and in-person inquiries, making sure people got the information or support they needed.
- Managed the front desk area, ensuring it stayed welcoming and professional.
- Worked with other team members to handle day-to-day operations efficiently.
Education
Bachelor of Science - Nursing
Seattle University
Seattle, WA08.2026
Associate of Science - Pre-Nursing
Green River College
Auburn, WA06.2024
Skills
- Diversity and Inclusion
- Customer Service
- Problem-Solving
- Leadership
- Teamwork
- Computer Skills
Timeline
Brand Associate
Old Navy, Gap
04.2024 - 09.2024
Front Desk Assistant
COCM On Campus Management
12.2023 - 03.2024
Resident Assistant
COCM On Campus Management
09.2022 - 12.2023
Bachelor of Science - Nursing
Seattle University
Associate of Science - Pre-Nursing
Green River College
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