Summary
Overview
Work History
Education
Skills
Certification
Timeline
Supervision & Leadership Experience
Generic

Laura Rosales-Frias

El Paso,Texas

Summary

Dedicated LMSW with 20 years of experience in client-centered care, currently working towards LCSW licensure. Passionate about fostering resilience and driving positive change through personalized interventions and community engagement. Excited to bring expertise in trauma-informed care, advocacy, and collaborative practice to a dynamic social work team focused on enhancing lives. Strong background in case management, with a proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention, committed to achieving positive outcomes reliably and with a results-focused approach.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Case Manager

Methodist Children's Home
02.2016 - Current
  • Assess eligibility and identify participants based on program criteria.
  • Develop and implement individualized service plans aligned with program guidelines and client needs.
  • Build positive, trusting relationships with clients and community providers to ensure effective resource coordination.
  • Facilitate parent education groups to support client growth and development.
  • Maintain adherence to ethical standards, professional codes of conduct, and program policies to foster a positive learning environment.
  • Implement accountable and effective social work practices grounded in the ecological model, utilizing community-based interventions informed by over 10 theoretical perspectives.

Community-Based Care Transitions Coach

Project Amistad
04.2015 - 11.2015
  • Review mental health, medical, and educational records to make informed recommendations and determine appropriate discharge planning.
  • Coordinated with hospital staff daily in a manner dictated by the hospitals and CCTP Project Manager to enhance the discharge process for identified patients.
  • Conducted home visits to ensure appropriate services at home.
  • Provided weekend coverage on a rotating basis to all assigned hospitals.
  • Attended training and mastered competency on evidence-based interventions and CEU's requirements.
  • Connected clients with services in preferred language to provide sense of ease throughout care experience.
  • Conducted presentations and outreach as required/requested on CCTP call center environment, in-bound and outbound calls.

Guardianship Case Manager

Project Amistad
03.2013 - 04.2015
  • Provided social work services to a diverse population including psychosocial assessments, case management, discharge planning and referrals.
  • Completed home welfare checks to align with state and program guidelines.
  • Prepared and presented documentation to the County Probate Court and testified at court hearings for the court to determine guardianship of the individual.
  • Conducted monthly visits and worked with professionals to improve and enhance patient lives through effective and compassionate care.
  • Documented data and completed accurate updates to case records mandated by the Probate Court, DADS and other entities involved.

CHOICES Case Manager

Workforce Solutions
10.2009 - 03.2013
  • Collaborated with a variety of resource providers to offer clients access to community services.
  • Assist single and two parent families receiving Government assistance to meet Health and Human Services requirements.
  • Referred clients for job readiness classes to enhance their skills.
  • Participated in community resource fairs and events to deliver information about the agency's services.
  • Documented case notes daily and coordinated follow-up visits for seamless case management.

Workforce Investment Act Case Manager

Workforce Solutions
10.2008 - 10.2009
  • Provided universal services to include job search, labor market information, and financial planning and eligibility determination for the WIA funded services.
  • Educated potential participants on available services and processes to engage in program.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Referred clients to training services to include on the job training, occupational and vocational skills training.

Education

Masters Social Work - Social Work (Adult Clinical and Special Populations)

University of Denver
Denver, CO
08.2006

Associate of Arts - Social Work

El Paso Community College
El Paso, TX
05.2005

Bachelors - Social Work

The University of Texas At El Paso
El Paso, TX
05.2004

Skills

  • Psychosocial assessments and Treatment Planning
  • Trauma-Informed Care
  • Crisis Intervention
  • DSM-5- TR Knowledge
  • Trust-Based Relational Intervention
  • Multidimensional Grief Therapy
  • Trauma and Grief Component Therapy for Adolescents
  • Circle of Security Facilitator
  • ADHD Awareness Certification
  • Strengths-Based Solution-Focused Therapy
  • CBT Practitioner
  • Nurturing Parenting Facilitator

Certification

  • License Mastered Social Worker (Active,2023)
  • Graduate Certificate: Social Work with Latinos: (University of Denver 2006)



Timeline

Case Manager

Methodist Children's Home
02.2016 - Current

Community-Based Care Transitions Coach

Project Amistad
04.2015 - 11.2015

Guardianship Case Manager

Project Amistad
03.2013 - 04.2015

CHOICES Case Manager

Workforce Solutions
10.2009 - 03.2013

Workforce Investment Act Case Manager

Workforce Solutions
10.2008 - 10.2009

Associate of Arts - Social Work

El Paso Community College

Masters Social Work - Social Work (Adult Clinical and Special Populations)

University of Denver

Bachelors - Social Work

The University of Texas At El Paso

Supervision & Leadership Experience

Practicum Supervisor (MSW Program – Arizona State University)
2024 – 2025

  • Provide weekly supervision aligned with CSWE competencies and trauma-informed principles.
  • Support student in case management, reflective practice, and ethical decision-making.
  • Collaborate with university field liaison to ensure academic and field success.

Practicum Supervisor (MSW Program – Our Lady of the Lake University)
2020 – 2021

  • Oversaw student development in clinical skills, community outreach, and professional growth.
  • Offered culturally competent guidance and facilitated learning aligned with field requirements.

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