Laura Rosenhagen
Houston,TX
Summary
- 18 years experience as a Certified Child Life Specialist
- Self-motivated, detailed and organized in both clinical and administrative duties
- Skilled in assessing and implementing child life interventions that are individualized and supports both the child and family in helping them meet current goals in all areas of the hospital
- Committed to providing the best patient care in a safe, compassionate, and creative child centric approach
- Demonstrates leadership skills through positive communication, leading by example, and supporting and motivating others
- Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference
Overview
19
19
years of professional experience
Work History
Certified Child Life Specialist II
Children's Memorial Hermann Hospital
Houston, Texas
11.2021 - Current
- Transitioned from Memorial Hermann SugarLand to CMHH as a full time Certified Child Life Specialist in the NICU
- After 1.5 years in the NICU-transitioned to a PRN role and is now currently working in the Children's Heart ICU and Heart IMU
- Educated parents on how to best support their baby through medical treatments and procedures while in the NICU
- Provided emotional support to grieving family members in both NICU and Heart Center
- Collaborated with medical professionals to coordinate end-of-life care options and legacy building in both NICU and Heart Center
- Attended conferences, workshops, seminars and webinars related to grief counseling
- Provided normalization and developmental support to babies in the NICU to help them meet specific goals and reach milestones
- Support for siblings
Dog Daycare Business Owner
Dogtopia of Fairmont Parkway
Pasadena, TX
09.2022 - Current
- Developed and communicated business objectives and strategies to establish and grow the business
- Manages staff recruitment, hiring, training, and development-set direction, establish expectations, and ensure accountability with all employees.
- Coaches management on leadership skills and development
- Oversees all store operations including customer service and financial management
- Advises employees on best practices regarding safety protocols and procedures in the playrooms, spa areas, and during boarding
- Resolves conflicts between staff members and customers when necessary.
- Participated in local community activities and events
- Prepared staff work schedules and assigned team members to specific duties to make sure all areas were properly covered
Certified Child Life Specialist II
Memorial Hermann Sugar Land Hospital
Sugar Land, TX
02.2021 - 02.2022
- Worked as a Part-Time Child Life Specialist in a 179 bed hospital with adults and pediatrics
- Provided services for an 8 bed pediatric IMU, Day Surgery, Endoscopy, Out-Patient Mri, Adult ICU, ER, NICU, and the Labor and Delivery unit
- Worked as a PRN Child Life Specialist at CMHH at the same time picking up shifts.
- Provided bereavement materials, memory making, education about grief, and preparation for children to visit the Adult ICU as well as connecting siblings to their new brother/sister in the NICU
- Member of the Bereavement and Resiliency Council Program
- Provided support, preparation, education, and distraction to children of different ages and their families in both pediatrics and adult units.
- Experience with fetal demise cases and supports families through the bereavement
- Normalized the environment for patients by providing a safe play area and offering age appropriate activities to help aid in distraction, coping, and promote play
- Experience with behavioral health patients by providing support and appropriate activities through the "safe art box" program
Certified Child Life Specialist II
Memorial Hermann Katy Hospital
Katy, TX
08.2018 - 03.2020
- Started a one person Child Life Program. Managed a 6 bed Pediatric Unit, Level II NICU, Day Surgery, MRI, Pediatric ER, and the Adult ICU's
- Prepared and distracted children of multiple ages for different procedures
- Worked closely with staff in the Adult ICU and the Chaplains to meet with families and their children to prepare/educate for a positive bedside experience
- Provided bereavement materials, education, and emotional support if needed in the NICU, ER, and the Adult ICU's
Certified Child Life Specialist I-II
Children's Memorial Hermann Hospital
Houston, TX
05.2005 - 03.2017
- Prepared and educated children visiting the adult units and ICU's
- Supported patient and families during a time of grief
- Experience providing distraction, education, and support in the ER, Day Surgery, Children's Special Care, PICU, NICU, General Pediatrics, Radiology, and EMU
- Intern Coordinator-collaborated with other to help create and organize a successful Child Life Internship Program
- Participated on multiple committees throughout the hospital
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TX05.2004
Internships/Practicum
- Successfully completed a 488 Child Life Internship at Children's Memorial Hermann 08/2004-12/2004
- Successfully completed a 100 hour practicum at UTMB Hospital in Galveston, TX 07/2004-07/2004
Certifications/Membership
- Child/Infant/Adult CPR and First Aid and AED Training
- Certified with the Child Life Council
- Perinatal Resolve Through Sharing training
Timeline
Dog Daycare Business Owner
Dogtopia of Fairmont Parkway
09.2022 - Current
Certified Child Life Specialist II
Children's Memorial Hermann Hospital
11.2021 - Current
Certified Child Life Specialist II
Memorial Hermann Sugar Land Hospital
02.2021 - 02.2022
Certified Child Life Specialist II
Memorial Hermann Katy Hospital
08.2018 - 03.2020
Certified Child Life Specialist I-II
Children's Memorial Hermann Hospital
05.2005 - 03.2017
Bachelor of Science - Human Development And Family Studies
Texas Tech University
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