Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Rosenquist

Brighton,CO

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Self Starter dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

9
9
years of professional experience

Work History

Continuous Improvement Manager

Target
09.2023 - Current
  • Coached team members on effective problem-solving techniques, empowering them to drive improvements independently.
  • Evaluated the effectiveness of implemented process improvements against established benchmarks, refining strategies as necessary to achieve desired results.
  • Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality.
  • Championed a culture of continuous improvement within the network, fostering a focus on innovation and excellence.
  • Reduced production downtime through proactive identification of bottlenecks and optimization of workflows.
  • Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
  • Led change management efforts during major organizational transitions, minimizing disruptions to daily operations.
  • Facilitated ROC problem solves to engage the team in problem-solving activities, promoting collaboration and teamwork.
  • Conducted regular audits of processes with established standards, identifying gaps and recommending solutions for improvement.
  • Collaborated with cross-functional teams to identify opportunities for process improvements, resulting in cost savings and increased quality.
  • Determined quality department standards, practices, and procedures.

Operations Manager

Target
12.2022 - 09.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Boosted employee engagement through the creation of targeted professional development pathways.
  • Built collaborative relationships with stakeholders to identify talent gaps and develop effective strategies for addressing them.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Collaborated with cross-functional teams to address identified risks, resulting in improved overall risk management.
  • Improved management system efficiency by identifying areas for improvement.
  • Used inventory management systems and Excel spreadsheets to track and analyze information.
  • Showcased strong attention to detail, consistently verifying management systems and administrative work to ensure accuracy and prevent errors.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
  • Assisted in training multiple new OM's within our site and in the network.

Store Manager

Walmart
Westminster, CO
08.2021 - 12.2022
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Co Manager

Walmart
Aurora, CO
10.2018 - 08.2021
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Recruited and hired top performers to add talent and value to department.
  • Maintained professional, organized and safe environment for employees and customers.

Assistant Manager

Walmart
Centennial, CO
07.2015 - 10.2018
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.

Education

Associate of Arts - Liberal Arts

Arapahoe Community College
Littleton, CO

Skills

  • Order management
  • Team leadership and coaching
  • Relationship building and management
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Strategic thinker
  • Staff training and development
  • Customer Relations

Timeline

Continuous Improvement Manager

Target
09.2023 - Current

Operations Manager

Target
12.2022 - 09.2023

Store Manager

Walmart
08.2021 - 12.2022

Co Manager

Walmart
10.2018 - 08.2021

Assistant Manager

Walmart
07.2015 - 10.2018

Associate of Arts - Liberal Arts

Arapahoe Community College

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Laura Rosenquist