Laura Ross
Greenville,NC
Summary
Detail-oriented professional with strong multitasking and communication skills. Experienced in recruiting highly talented personnel. Proven ability to work collaboratively with team members.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Talent Acquisition Specialist
Ceres, Inc
05.2022 - 05.2023
- Organize recruitment for staff and intern hiring; including
- Create and implement inclusive plan for outreach and relationship management with colleges, universities, and professional organizations,
- Lead hiring kick-off meetings with hiring managers,
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Actively source candidates for open positions
- Provide training to new hiring managers and all hiring managers on competency-based hiring and addressing bias in the hiring process
- Lead on weekly hiring check-in meetings
- Participate on Diversity Equity, & Inclusion (DEI) Advisory Council
- Counsel hiring teams on application materials and organizing exercises for candidates,
- Utilize LinkedIn account to do sourcing via Boolean search
- Process acknowledgements to all candidates
- Track all candidate activity
- Support the Manager in developing marketing materials and increasing Ceres online footprint to expand outreach efforts with a particular interest in diversifying candidate pool
- Assist the Manager in development and organization of Ceres' ambassador program
- Support Manager in developing materials and training sessions for Ceres staff on best practices for screening and interviewing candidates
- Assist in organizing online or in-person job fairs or recruitment events
- Support with data tracking and analysis on candidates and search process,
- Produce quarterly applicant data for reporting purposes
- Assist Manager with special projects as assigned
- Support other members of Talent Acquisition during vacation or other leaves
- Full time, 40hr work week
Partner Support Coordinator
Comcast
10.2021 - 02.2022
- Act as HR point of contact for all potential candidates
- Provide quality support of services with a high degree of customer satisfaction, expertise, and timeliness
- Respond to candidate requests and inquiries, quickly interpreting the situation, determining the
- Appropriate resolution and/or escalation, and communicating the resolution
- Review, create, and deliver offer letters and various employment in Workday
- Hire candidates in Workday
- Troubleshoot Workday errors for candidates as they arise
- Administrator and facilitate the I9 Form Process with new hires
- Track cases for documentation and work allocation purposes using a case management system (Zendesk)
- Support service center staff relative to phone traffic as needed.
- Full time, 40hr work week
Driver Recruiter
Bright Flag Recruiting
06.2021 - 09.2021
- Post and maintain new jobs on job boards, career sites, and other advertising mediums
- Source and screen potential FedEx driver candidates for skillset and company culture fit
- Onboard new employee by ordering, reviewing, and completing background checks, drug screens via
- First Advantage, ensuring DOT compliance
- Maintain and track candidate pipeline within Applicant Tracking System
- Develop creative methods of advertising positions in order to find the most appropriate candidates
- Build, maintain, and develop strong relationships with both candidates and clients
- Report weekly on recruiting metrics and analyze recruiting data to identify trends, gaps and success rates on sourcing strategies
- 3 month contract/Full time, 40hr work week
Client/Social Media Coordinator
RAVE Accounting
01.2021 - 08.2021
- Manage client workflows for various accounting and tax engagements
- Collect necessary documents from clients, including necessary follow-ups
- Created social media content with consistent content and tone.
- Handle the scheduling of appointments with clients and prospects
- Increased customer engagement through social media.
- Answer and direct phone calls, taking detailed messages when necessary
- Wrote social media content to increase engagement with customers.
- Respond to e-mail inquiries from clients, prospects, and others
- Part time, 20hr work week
Office Manager
Drakeford, Scott, & Associates LLC
02.2019 - 11.2019
- Provided full and diversified administrative support to the CEO
- Coordinate travel arrangements
- Handle administrative duties, including mass mail merge, email, telephone inquiries, correspondence, calendar management, etc as necessary
- Create templates for mass mail merges to house in company share point
- Lead team of 1099 contractors and interns
- Develop SOP for external communications with stakeholders
- Write and post job descriptions on career websites and universities boards
- Organized board meetings
- Performed cold calling and B2B Sales
- Accomplished tasks remotely
- Coached new hires on company processes while managing employees to achieve maximum production.
- Assist CEO with Grant Writing
- Performed data entry and editing services
- Recruited 1099 contractors via Indeed and intern hiring via Handshake
- Spearheaded orientations for all staff and onboarding
- Create/manage quotes and invoices
- Oversaw office operations and maintains organization of office systems
- Provide event management and coordination support
- Answer and direct calls appropriately
- Routinely handle confidential material
- Reserve meeting space
- Full time, 40hr work week
Writing Consultant
NCCU Writing Studio
08.2017 - 01.2019
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Manage databases and input information, data, and student records
- Research and gather documentation on effective tutoring methodologies
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
- Provided homework assistance using specific curriculum and materials.
- Responded to email and telephone requests to provide students with specific information.
- Engage all students who schedule time to facilitate and achieve course learning outcomes
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Write up after session summaries of the session to include homework, scores, notes for student
- Part time, 30hrs work week
Office Assistant
North Carolina Central University
08.2013 - 01.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Uphold and maintain ethical and professional attitude
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited documents to keep company materials free of grammar errors.
- Part time 20hrs work week
Education
Master's - Library Science
North Carolina Central University
2022
Bachelors - English Literature
North Carolina Central University
2017
Skills
- Talent management
- Onboarding Support
- Interviewing
- Recruiting
- Pipeline Maintenance
- Pre-Screening and Qualifying
- Candidate Searching
- In-Person and Telephone Interviewing
- Creative Strategies
- Employee Timesheet Processing
- Candidate Pipeline Management
- Training & development
- Employee relations
- Applicant Tracking Systems
Certification
- Notary Public, Durham Technical Community College - 2020-2025
- Professional Recruiter Certificate, AIRS ADP - 2023 to 2025
Additional Information
- https://www.linkedin.com/in/laura-ross-374494100
Timeline
Talent Acquisition Specialist
Ceres, Inc
05.2022 - 05.2023
Partner Support Coordinator
Comcast
10.2021 - 02.2022
Driver Recruiter
Bright Flag Recruiting
06.2021 - 09.2021
Client/Social Media Coordinator
RAVE Accounting
01.2021 - 08.2021
Office Manager
Drakeford, Scott, & Associates LLC
02.2019 - 11.2019
Writing Consultant
NCCU Writing Studio
08.2017 - 01.2019
Office Assistant
North Carolina Central University
08.2013 - 01.2017
Master's - Library Science
North Carolina Central University
Bachelors - English Literature
North Carolina Central University
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