Laura Ruiz
North Hollywood,CA
Summary
I am dedicated to ensuring customer satisfaction through exceptional service and unmatched support, possessing a deep understanding of customer service best practices. I am adept at exploring various solutions to effectively address customer needs. With experience in dynamic, high-performance retail environments, I am a dependable sales professional .My skills include processing transactions, handling cash, using registers, and arranging merchandise. By smoothly resolving customer requests, needs, and problems, I consistently maintain a high level of customer satisfaction.
Overview
6
6
years of professional experience
Work History
Ride Operator
Univeral Studios Hollywood
06.2019 - Current
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Cashier
Bath & Body Works
08.2022 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Carters Oshkosh
08.2022 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Grocery Shopper
Whole Food Market
11.2020 - 05.2021
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Prioritized tasks and projects to meet tight deadlines.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Teacher Helper
Little Treehouse Daycare
07.2018 - 03.2020
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with supervision and care of group of 14 children.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Promoted sensory development by providing access to different textures.
Education
No Degree - Child Development
Los Angeles Valley College
Van Nuys, CAHigh School Diploma -
East Valley Senior High School
North Hollywood, CA06.2017
Skills
- Safety Rules Enforcement
- Caring and Understanding
- Attention to Detail
- Multitasking Abilities
- Flexible and Adaptable
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Bath & Body Works
08.2022 - 04.2023
Cashier
Carters Oshkosh
08.2022 - 04.2023
Grocery Shopper
Whole Food Market
11.2020 - 05.2021
Ride Operator
Univeral Studios Hollywood
06.2019 - Current
Teacher Helper
Little Treehouse Daycare
07.2018 - 03.2020
No Degree - Child Development
Los Angeles Valley College
High School Diploma -
East Valley Senior High School
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